Werkstudent:in (m/w/d) - Marketing & Operations - Digital Health Startup - Remote

About Billfox

Billfox originated from direct discussions with osteopaths. We observed how much time in daily practice was spent on administration rather than patient care -- and we wanted to change that.

Today, we are developing digital practice software that addresses this exact issue: simplifying processes, creating clarity, and noticeably easing daily routines. Our solution supports practices with billing, documentation, and organization, significantly reducing administrative effort. Hundreds of practices in Germany already use Billfox -- and we are continuing to grow.

As a small team, we collaborate closely, take responsibility, and build structures step by step. To achieve this, we are seeking support from individuals who are eager to contribute ideas, further develop processes, and shape the digital future of daily practice life with us.

We have successfully completed the initial development phase: our product is on the market, customers use Billfox daily, and provide us with valuable feedback.

Now, it's time to take the next steps: making processes scalable, strategically expanding marketing, further optimizing onboarding, and building new partnerships.

For this, we are looking for someone who is eager to take responsibility and actively co-shape the transition from development to the next growth phase with us.

Your Responsibilities

• Building and maintaining marketing & sales B2B networks (e.g., osteopathy schools, associations)
• Creating and implementing marketing content (newsletters, website, social media, especially Instagram)
• Optimizing the customer journey and onboarding (e.g., through video formats)
• Supporting CRM management (e.g., HubSpot)
• Analyzing market and user feedback for software optimization
• Introducing and optimizing AI-supported processes
• Structuring and automating internal workflows
• Supporting the founders in daily business and strategic projects

Your Qualifications

• Studies in Business, Health Management, Digital Health, Business Administration, IT, Entrepreneurship, or similar
• Ideally, initial practical experience (working student, internship, etc.)
• Interest in Digital Health, startups, and innovative software solutions
• Enjoyment of writing and clear communication
• 15--20 hours per week available (flexible scheduling)
• You are comfortable in an environment where not everything is perfectly structured -- and are eager to build things yourself
• Ability to empathize with customers
• Structured, independent, and proactive work style
• Motivation to take responsibility and actively shape processes
• Strong communication skills and team spirit
• Proficient with digital tools

Nice-to-have Skills (not required):

• Google Workspace
• Canva / InDesign
• Video Editing (e.g., CapCut, Premiere Pro)
• CRM Systems (e.g., HubSpot, Zendesk, Jira)
• Newsletter Tools (e.g., Brevo, Cleverreach)

Application

Send us your CV and a few brief lines explaining why you believe you are a good fit for Billfox.

A long cover letter is not necessary -- what's more important to us is understanding what motivates you and where you want to contribute with us.

Benefits

• Flexible working hours and the possibility to work from almost anywhere
• A small, motivated team with direct access to the founders
• The chance to actively contribute, take responsibility, and help shape the future of Billfox
• With good performance, there is a possibility of being hired into the team
• Insight into the digital health industry and startup environment
• Compensation: €14--€16 per hour, depending on experience and qualifications.

If we grow together, the whole team benefits.