IT Support Specialist (m/f/d)

IT Support Specialist (m/f/d)

About BlueMetering

• Support with impact: you look after and support our employees with IT queries in 1st & 2nd level support and provide quick, smart solutions.
• Hardware & Software: You take care of the installation, maintenance and troubleshooting of IT hardware and applications for our users.
• Efficient ticket management: you process and coordinate support tickets in Jira, maintain an overview and find sustainable solutions
• Rethinking processes: You analyze and optimize our IT support processes, improve tools and methods and contribute new ideas.
• System administration & further development: You are jointly responsible for our Azure, SharePoint, Office 365, Confluence, Jira, Intune and PowerShell systems and keep them up to date.
• Documentation that creates added value: you record IT processes and solutions in Confluence so that knowledge can be used sustainably

Your Profile

• You have completed training or a degree in IT or have a comparable qualification.
• You have initial experience in IT support and sound knowledge in the administration of IT systems.
• You enjoy working with people - you are communicative, helpful and like to support users with technical questions.
• You have good knowledge of Microsoft Office 365 and IT infrastructures such as Azure and SharePoint
• You are familiar with ticket and documentation systems such as Jira and Confluence
• A solution-oriented and independent way of working is a matter of course for you.
• You have a very good command of German and English and can communicate confidently in both languages.

Benefits

• Security: thanks to a permanent contract, a crisis-proof job with long-term prospects.
• Work-life balance: Flexible working hours and mobile working possible.
• Feelgood: Feelgood factor right from the start: With us, you can expect a collegial atmosphere and intensive onboarding that integrates you optimally into the team.
• Opportunities: The chance to help shape the future of the energy industry and take on responsibility.
• Corporate benefits: including discounted fitness offers throughout Germany or subsidized job tickets.

MinSalary: MaxSalary: SalaryCurrency: EUR Remote Model: N/A