Azure Cloud Specialist / Customer Success Engineer (f/m/d)

Your mission

Join us at Boardwise, a fast-growing SaaS startup that simplifies decision-making for modern organizations. Our platform enables board offices of major enterprises to manage meetings more efficiently, securely, and transparently. Clients include top-tier organizations such as Würth, E.ON, ProSiebenSat.1, and VW Financial Services.

To scale our success, we're looking for an Azure Cloud Specialist / Customer Success Engineer who thrives in client-facing roles and is passionate about infrastructure, automation, and problem-solving.

What you'll do

• Set up and configure Boardwise environments on Microsoft Azure for new enterprise clients
• Troubleshoot and resolve Azure-related technical issues
• Collaborate with clients to understand needs and provide tailored technical solutions
• Document installation processes and help improve automation
• Continuously optimize our cloud architecture and deployment pipelines
• Provide technical support when needed, including working closely with our engineering team
• Contribute to the improvement of internal processes and DevOps practices

Your profile

• Motivation to grow, learn and take ownership -- we don't expect perfection, just curiosity and initiative
• 1 year of experience as Azure Administrator, DevOps Engineer, or in a similar role
• Solid knowledge of key Azure services (especially M365/Exchange Online, Azure Web Services, Azure AD, Azure DevOps Pipelines)
• Strong communication skills and a service-oriented mindset
• Ability to manage and prioritize multiple client-related technical projects
• Experience with technical support in a B2B setting
• Fluent in German and English
• Based in or able to work within EU time zones

Salary info can be discussed during the process -- we aim to offer fair, transparent compensation based on your experience and skills.

Why us?

• Founders you'll actually talk to: Pragmatic, supportive, and approachable -- with a clear product vision
• Work from anywhere: Whether it's Hamburg, a van in Greece, or a boat in Turkey -- we're remote-first
• Flexible and autonomous: Work how and when you work best -- we trust you
• Team events & workations: We regularly come together in inspiring places (Lisbon was last!)
• Learning & development: Personalized growth support -- from tools to training
• Shape the future: We're young, open to ideas, and building our culture together