Junior IT System and Application Manager m/f/d full-time

Ensuring efficient first-level IT support in order to solve IT problems quickly and reliably and to ensure users' ability to work
Building and communicating IT knowledge and best practices
Maintenance and further development of IT documentation, including technical systems, legal obligations and requirements from management systems
Coordination and implementation of system-wide upgrades
Quality assurance and test management - support in carrying out functional tests for new or modified applications and system updates
Collaboration in the implementation of IT projects, especially in the area of implementing new software, migration or automation
Preparation and organizational support for IT training courses or workshops for users
Creation and maintenance of training materials
Assistance with the documentation of solutions and best practices for internal IT support
Temporary assumption of tasks in second-level support or in the support of certain applications, e.g. in the absence of senior colleagues

Successfully completed vocational training as an IT clerk or IT systems clerk or comparable
First practical experience in IT administration or IT support would be desirable
Basic knowledge in the support and error analysis of IT systems, e.g. Windows clients, Office applications, networks
Experience in user support (e.g. IT helpdesk, incident management) desirable, but not a prerequisite
Basic knowledge of IT security, data protection (GDPR) and IT documentation is an advantage
Interest in new technologies and motivation for professional development
Good written and spoken German and English skills
You are a structured, independent and reliable person who enjoys working in a team

bei HYDROTEC Technologies AG