About this job
Welcome to INVENTRY -- IT with a focus on security and customer orientation
INVENTRY GmbH is a growing IT service company based in Griesheim near Darmstadt. Our focus is on IT security, combined with professional IT support and individual customer care that is tailored to the specific needs of our customers.
Our clientele consists of medium-sized, internationally active companies. With our expertise and commitment, we support them in making their IT landscapes secure, stable and future-proof.
As we are continuously growing, we are looking for dedicated IT experts who not only think along, but also want to help shape things. People who are eager to actively contribute to the success of a dynamic company with passion, competence and team spirit.
Tasks
Your tasks
- You categorize, prioritize and process incoming service requests efficiently and solution-oriented
- You analyze existing IT infrastructures and customer environments to identify optimization potential
- You provide remote support to our customers and occasionally work on-site (after prior notice)
- You process malfunctions, change requests and general inquiries -- always with high quality standards
- You create understandable and practical documentation and instructions for colleagues and customers
- You lead and accompany IT projects -- from planning to implementation to successful handover -- both internally and with our international customers
- You ensure structured project communication, coordinate involved teams and ensure timely implementation
- You grow with us -- through new challenges, further development and active exchange in the team
- You use your creative freedom to contribute ideas and further develop our services and project processes
- You work independently, structured and take responsibility for your tasks and projects
Qualification
Your qualifications
- You have sound knowledge and practical experience in the administration of Windows client/server environments and cloud systems
- You have strong skills in IT project management and understand how to plan, coordinate and successfully implement projects in a structured manner
- You are not only interested in technical topics, but also want to actively contribute to the further development of our products and the strategic direction of INVENTRY
- You have a strong hands-on mentality, enjoy learning new topics and are constantly developing yourself
- Entrepreneurial thinking and strong customer orientation are among your strengths.
- You have successfully completed training as an IT specialist (or a comparable qualification)
- You are a real team player and approach new challenges with enthusiasm
- You have very good German and good English skills, both written and spoken
Benefits
Benefits
- We don't just say it: our benefits are truly beyond the fruit basket.
Of course, we have that too. And many other feel-good factors:
- Company car with full compensation for the monetary benefit -- for private use
- Company mobile phone and company laptop
- Diverse learning & development opportunities -- for your professional and personal development
- Ticket-Plus card with tax-free top-up of €600 p.a. - in addition to your salary
- Profit sharing -- because your commitment should also pay off financially
What else makes INVENTRY so special:
- A unique culture with self-organized teams in an agile work environment
- Flat hierarchies and appreciative interaction at eye level
- Transparent decisions made in a team
- Flexible working hours and home office options for a healthy work-life balance
- Regular team events with a real family & friends character
- Our annual offsite meeting combines strategic alignment with shared experiences and celebrating our successes
Do you think this could be a good fit?
Then we should get to know each other -- we look forward to exchanging ideas with you!