Sales Manager

Description

About Mindspace

Why you'll love working at Mindspace?

Who is the ideal Mindspacer?

About The Position

What Will You Be Responsible For

• Qualify SMB leads - convert them to tours and closed deals (inbound & outbound)

• Understand the customer's needs, ensuring that solution that is provided matches customer expectations across all areas - functional, service, timeline, budget, quality, etc.

• Provide a suitable proposal offer (Office AR), based on Mindspace guidelines

• Follow up with the customer, maintaining a consistent, open channel

• Work closely with the Community Manager to achieve smooth onboarding

• Analyze and optimize sales targets (Office AR) for each SMB customer

• Identify new needs/challenges for the customer and forecast future expansion

• Make sure any payment issues are taken care of on a monthly basis

• Execute SMB retention plan

• Support the Customer Experience team in terms of member support and service

Requirements

Do you have the following experience?

• Experience in B2B sales
• Excellent team player
• Strong Extensive experience working with various companies and stakeholders
• Excellent oral and written communication skills in both English and German
• A 'can do' approach!

Critical Competencies For Success

• Multitasking is a must! You must be able to balance multiple projects at the same time and adhere to strict deadlines (strong time management skills are key)
• Strong decision-maker: you need to be able to make considered, responsible decisions on a whim when things don't go according to plan
• You must be a thorough, self-aware worker who's able to recognize errors and take the necessary steps to correct them
• Getting the job done -- no matter the cost -- is critical. You should be a practical, creative, quick thinker who is aware that others are counting on you!
• Problem solver -- you are a highly resourceful thinker who is quick on their feet and a fast learner
• Ability to gain the trust and confidence of a wide range/types of clients
• Ability to work independently based on targets and goals, and raise any flags in time
• Ability to adjust quickly to a fast-paced, changing environment
• Ability to plan ahead with a clear focus on execution

Benefits

• Generous annual leave allowance
• Meal benefits via a lunch card
• Gift vouchers on birthdays and Christmas
• Access to a mental health app
• Subsidized public transport subscriptions
• Engaging team and end-of-year events