PR, Communications & Community Manager (all genders)

The Role

At Paessler, we are looking for a PR, Communications & Community Manager (all genders). Own the conversation, shape the narrative: You don't just communicate---you connect, engage, and influence. As our PR, Communications & Community Manager, you'll be the voice of Paessler, crafting compelling messages that resonate with journalists, analysts, influencers, and our customer community alike. Whether it's launching intriguing press releases, building relationships with industry insiders, or sparking technical discussions about our flagship product PRTG Network Monitor, you thrive at the intersection of storytelling, strategy, and community engagement.

Your Tasks

• Be the go-to expert for all things PR, communications, and community within our marketing team.
• Develop and execute a communication strategy that aligns seamlessly with our corporate vision.
• Build and grow our customer community---whether it's Reddit, LinkedIn user groups, or other online spaces, you know how to start conversations and keep them going.
• Manage PR agencies across our key markets and track success metrics.
• Cultivate relationships with journalists, analysts, customers, influencers, and brand ambassadors---acting as Paessler's spokesperson and chief storyteller.
• Identify and collaborate with relevant tech influencers and brand ambassadors, nurturing long-term partnerships that extend our reach and credibility.
• Create compelling press releases, PR pitches, and customer case studies, with the support of internal teams.
• Coordinate analyst relations by planning vendor briefings in collaboration with product management.
• Lead our social media channels, working closely with content and marketing teams to engage online communities, amplify stories, and build brand presence.

Your Profile

• A PR & communications pro with a minimum of 3 years of B2B/SaaS experience---bonus points if you know IT, monitoring, data centers, cloud, or OT.
• A community builder at heart---you understand where our users hang out, what they care about, and how to make them feel heard and engaged.
• Experienced in influencer and brand ambassador management, with a knack for building authentic, value-driven relationships.
• A master at managing agencies, balancing budgets, and collaborating with internal stakeholders.
• A passionate storyteller---you know how to craft messages that hit the right audience in the right way.
• Data-savvy: You track, measure, and optimize PR and community success with ease.
• A natural communicator, fluent in both English and German.
• Highly organized, adaptable, and skilled at juggling multiple priorities with enthusiasm.
• A team player who thrives in cross-functional and intercultural collaboration.

Facts for You

• Many possibilities to further develop your individual skillset
• Innovative and creative work environment with plenty of room for new ideas
• A structured onboarding phase with experienced colleagues
• Flexible working hours and a family-friendly environment
• Permanent employment contract at our headquarters in Nuremberg
• A great working atmosphere in an enthusiastic international team with flat hierarchies
• Subsidized germany-wide jobticket for public and regional transportation, bike leasing, bicycle cellar (incl. showers) and sufficient parking spaces
• We actively support your health by funding membership of the Urban Sports Club
• Paessler is a fast-growing midsized company that has been in the market for 20 years. The company is focused on long-term goals and is currently comprised of 350 employees

We're not just looking for a communications pro---we're looking for someone who fits us and who we fit. If you love tech, thrive in dynamic environments, and are ready to make an impact, let's talk.

Ready to take our brand and community to the next level?

Make it easy for yourself and use the application button below.

Your contact person for this great jobs is:

Annalena Klein [email protected]

A Very Important Note

For us, diversity is more than just a word --- it's a commitment. Our job posts are geared towards all people, regardless of their gender, sexual orientation, background, faith, or physical abilities. We value diversity and strive to create a work environment that prioritizes equal opportunities and inclusion. In line with this objective, please note that candidates with severe disabilities will be given preferential consideration over applicants with equal qualifications. At Paessler, we're determined to break down barriers and provide everyone with the chance to develop their full potential. Please feel free to let us know if you believe there are ways we can improve the wording of our jobs posts or our overall recruitment approach. Let's work together to create a more colorful and inclusive corporate culture!

Other Details

• Benefits: Public Transport
• Salary Currency: EUR
• Remote Model: N/A