About Redcare Pharmacy:
As Europe's leading online pharmacy, Redcare Pharmacy is powered by dedicated teams and cutting-edge innovation. We are committed to creating a supportive and collaborative work environment where everyone feels valued and motivated to contribute to our vision: "Until every human has their health." If you're looking for a meaningful career aligned with your values, join our team and start your #Redcareer.
About The Role
Join our Retail Media team in Cologne and play an active role in expanding our self-service platform. This position offers the opportunity to contribute strategically while also taking operational ownership --- from guiding partners through the onboarding process to optimizing their campaigns for maximum impact.
Your responsibilities:
- You support our partners throughout the onboarding process on our ad server self-service platform and act as their primary point of contact for any questions or requests.
- You handle technical and operational inquiries from our sellers via our ticketing system and proactively contribute effective solutions.
- You assist in setting up campaigns, monitor their performance, and collaborate with cross-functional teams to continuously optimize results.
- You prepare for customer meetings, participate in them, and take ownership of follow-up activities.
- You analyze data, create performance reports, and deliver insights to drive ongoing campaign improvement.
About You:
- You enjoy working with both data and people and bring a structured, solution-oriented mindset.
- Ideally, you have gained initial experience in e-commerce, advertising, or media.
- You thrive in cross-functional collaboration and take a proactive approach to problem-solving.
- You are fluent in English, enabling you to communicate effectively with internal teams and external partners. German language skills are a plus.
About Your Hourly Rate
As a working student, you will receive an hourly wage of €15.90 (Bachelor's level) or €16.62 (Master's level).
Your benefits:
To best support your individual needs --- whether it's living a healthy lifestyle, having enough time for yourself, or developing your skills --- we offer a wide range of location-specific benefits:
- Welcome: We want you to feel comfortable from day one. That's why we provide a comprehensive onboarding program to help you get started.
- Mental health: Access fast, professional support from nilo psychologists if you ever feel overwhelmed in your personal or professional life --- anonymous and free of charge.
- Home office: If your role does not require you to be on-site, we offer flexible working arrangements --- including the option to work from anywhere within the EU for up to 20 days per year.
- Mobility: We provide our employees with a fully subsidized Germany-wide public transport ticket (Deutschlandticket), which can be used at any time. Public Transport, Hybrid work model.