Client Architect Automotive (Volkswagen)

Location: Berlin Salesforce.com Germany GmbH

Work Schedule: Full-time Employment Type: Permanent

Desired Skills & Knowledge

Customer Success
Design
CRM System
Compliance
IT
Cloud
ACT!
CAN
across
Origin
Translation Software
Industrial
Make
Design Thinking
Salesforce
MOST
Accessibility
Mentoring
Policy
Engineering

Our Benefits

Homeoffice

Job Description

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Overview of the Role

Are you ready to level up your career at the company leading workforce transformation in the age of agency? You're in the right place! Agents and Data are the future of AI, and you are the future of Salesforce. As a Client Architect, you will guide one of our most strategic automotive customers (Volkswagen) on their digital transformation journey as they respond to the challenges and opportunities of the 4th Industrial Revolution. You will work alongside the sales account team to help VW translate its business strategy into a technology vision and roadmap that delivers realizable business outcomes.

Why this work matters

Global automotive customers are making high-leverage decisions about how they grow, differentiate, and serve their own customers. Our role is to help them make those decisions with confidence. By bringing together a broad vision and defining an architecture strategy, your work will directly shape the digital future of one of the world's leading automotive manufacturers.

What success looks like

Success in this role is when a C-level executive at VW (CIO/CTO/CDO) feels understood, sees a future they want to move towards, and gains the confidence to take the next step. You don't just explain technology - you help customers act on it, cultivating meaningful connections that turn digital transformation blueprints into reality.

We warmly invite applications from individuals with a severe disability status (Schwerbehinderung). Salesforce is committed to equality and creating a workplace that reflects society. We set ambitious goals for representation, emphasize accessibility and inclusion, and continuously learn and improve. Learn more about our inclusion initiatives here (https://www.salesforce.com/company/accessibility/workplace-resources/#ally-sf-benefits). In 2019, Salesforce joined The Valuable 500 to champion disability inclusion in business leadership.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Your Responsibilities

Act as a Strategic Advisor: Align with VW to co-create the Account strategy and own the technology vision.
Build Trust at the C-Level: Become a trusted advisor to CIO/CTO/EA-level contacts and their teams as they look to transform their business.
Lead Enterprise Architecture Engagements: Understand VW's business strategy and technology needs, identify key capabilities, and clearly link them to business outcomes.
Drive the Solution Vision: Be accountable for the development of ROI-driven business case documents, visioning proposals, enterprise architecture artifacts, solution roadmaps, and executive presentations.
Mentor and Guide: Share your expertise by mentoring sales, pre-sales, and customer resources on strategic opportunities.

The Builder Mindset We're Looking For

We are looking for someone who wants to help shape how Enterprise Architecture is done in the age of AI. We want a seasoned Business Architect or Transformation Leader who will explore new ways of working and help us turn those experiments into realizable business outcomes. If you get energy from helping build the future of the craft, you will feel at home here. You won't just build solutions for one customer; you will help us transform individual architectural wins into replicable frameworks that elevate our entire Solution Engineering organization.

Your Profile

Recent consulting or enterprise experience is mandatory for this senior role.
Enterprise/Chief Architect background with a CRM, Data, or Customer Experience focus.
Proven experience advising automotive manufacturers on digital transformation, business architecture, or operating model redesign.
Strong communication and executive presence with C-level clients (CIO/CTO/CDO).
Business-fluent German and English (C1/C2).
Based in Germany (Berlin, Frankfurt, Munich, Düsseldorf) or remote work close to the customer's offices.

Preferred Qualifications

Experience with the Salesforce ecosystem, particularly the Automotive Industry Cloud.
Familiarity with modern Digital Operating Models, Transformation programs, and design thinking frameworks.
Understanding of cloud platforms, integration patterns, and architectural principles.
Experience navigating European data sovereignty, compliance, and trust concerns, particularly regarding enterprise AI adoption.

Why this team & How we help you grow

You will work within a collaborative, matrix-style organization, teaming up across multiple teams and stakeholders. Curiosity and initiative are how we operate. While you bring deep Enterprise Architecture expertise to the table, we will help you expand your knowledge in emerging technologies, the Automotive Industry Cloud, and the transformative power of Agentforce.

A note from the hiring manager

We challenge ideas, not people. We operate with clarity, curiosity, and ownership - and I invest in your development. If you are fluent in Salesforce's impact and eager to co-create meaningful, enterprise-wide digital change alongside VW, I'd love to talk.

Professional Requirements

Automotive industry, Consulting, Operating models, Cloud computing, Coaching and mentoring, Demonstration skills, Design Thinking, Digitalization, Experimentation, Business strategies, Customer Relationship Management (CRM), Customer experience, Artificial intelligence, Salesforce.Com, Solution delivery, Enterprise architecture, Sales, Pre-sales

Personal Skills

Communication, Curiosity, Teamwork, Building trust

Language Skills

German, English

Application: Apply now

Industry: ICT Employer: Salesforce.com Germany GmbH Address: Salesforce.com Germany GmbH, Elisabethstr 91, 80797 Munich Web: http://www.salesforce.com

Benefits: Homeoffice Remote Model: Hybrid Country Code: de