1st Level Support / Windows Support w/m/d

Job Profile

• 1st and 2nd level IT support in the Service Desk or IT Helpdesk (up to 80% home office possible).
• Remote error analysis and troubleshooting.
• Documentation of inquiries in the ticket system.
• Forwarding of tickets according to agreed SLAs.
• Maintenance of system data and knowledge base.

Skills

• Practical experience in IT support and use of ticket systems.
• Knowledge of Windows, Microsoft Office, standard hardware.
• Installation/administration of client operating systems.

Your Advantages

• Future-proof job in the IT industry.
• Comprehensive paid training phase.
• Gain experience and increase your own "market value".

Our Offer

• Tariff-bound contract (iGZ/DGB).
• Fixed monthly salary including above-tariff payment.
• Holiday and Christmas bonus according to iGZ.
• Option for permanent employment.
• Entry via temporary employment.

We look forward to your application! Please send us your CV – that's all we need – via the job portal.

Shaar Consulting

Remote Model: Hybrid