Technical Program Manager

SoundCloud empowers artists and fans to connect and share through music. Founded in 2007, SoundCloud is an artist-first platform empowering artists to build and grow their careers by providing them with the most progressive tools, services, and resources. With over 400 million tracks from 40 million artists, the future of music is SoundCloud.

We're looking for a seasoned Technical Program Manager to drive critical programs across our Music Discovery, Web and Mobile platforms, to connect new and emerging artists with their fans and help millions of listeners to discover music they love and can't find anywhere else. This is a high-impact role at the heart of our Fan engagement initiatives.

As a TPM you will partner closely with engineering, science, product and design to plan and coordinate delivery of core features for the growth of SoundCloud. You will consistently bring strong, data-driven business and technical judgment to decisions. You will communicate proactively with other teams across the company to collaborate on cross-cutting topics. As the company and its goals evolve your role will change significantly. You are open for a change and eager to take new responsibilities as required.

Background & Experience:

• Experience in technical program management, systems engineering, or software development in a fast-paced environment
• Proven ability to lead complex, cross-functional technical programs with global stakeholders
• Strong understanding of distributed systems, cloud architecture (e.g., AWS, Azure, GCP), and API-based services
• Strong knowledge of agile methodologies, SDLC, and program lifecycle planning
• Experience working with machine learning, recommendation systems, or ad-tech platforms is a plus
• Demonstrated ability to dive deep into technical details and drive trade-offs with engineers and product managers
• Excellent verbal and written communication skills -- able to influence up, down, and across organizations
• Familiarity with data-driven decision-making -- comfortable with SQL, metrics dashboards, and A/B testing frameworks
• Passion for delivering customer-centric solutions at scale, with a strong ownership mindset

About us:

• We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London)
• We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home
• We are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone's voice, perspective and experience is respected and heard
• We believe a strong team is made by investing in employees through mentorship, workshops, and enrichment opportunities
• You can contribute to our Engineering Blog

Benefits:

• Not located in Berlin? No worries, we offer extensive relocation support including allowances, one-way flights, temporary accommodation, and by partnering with Expath, on the ground support on arrival
• Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit!
• Employee Stock Ownership Plan
• Professional development allowance
• Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually
• We offer free German courses at beginning, intermediate and advanced
• Various snacks, goodies and 2 free lunches weekly at the office!

Diversity, Equity and Inclusion at SoundCloud

SoundCloud is for everyone. Diversity and open expression are fundamental to our organization; they help us lead what's next in music by understanding and empowering our creators and fans, no matter their identity. We acknowledge the challenges in the music industry, and strive to influence an inclusive culture where everyone can contribute respectfully and thrive, especially the historically marginalized communities that many of our creators, fans and SoundClouders identify with. We are dedicated to creating an inclusive environment at SoundCloud for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status.

At SoundCloud you can find your community or elevate your allyship by joining a Diversity Resource Group. Diversity Resource Groups are employee-organized groups focused on supporting and promoting the interests of a particular underrepresented community in order to build a more inclusive culture at SoundCloud. Anyone can join, whether you share the identity or strive to be an ally.