Sachbearbeiter Schadenmanagement (m/w/d) – 30-40 Std./Woche – Hamburg

About T.A.S. force GmbH:

T.A.S. force is a specialized consulting firm in the field of Operations, Purchasing & Supply Chain Management, and Crisis Management, with the goal of becoming a leading implementation and task force partner for the automotive industry.

We work hands-on and results-oriented with OEMs and suppliers to secure supply chains, stabilize production processes, resolve bottlenecks, and successfully implement relocations. What sets us apart? Pragmatism, speed, and execution strength. Our standard is the highest excellence -- we don't develop theoretical concepts, but deliver real results with direct impact.

Here, you will work with the best experts in the industry, have rapid development and advancement opportunities, and operate in a dynamic environment that challenges and supports you. As a growing company, we offer flat hierarchies, fast development opportunities, and projects with direct impact.

Become part of our team and shape the future with us!

Your Responsibilities:

• Processing damage and complaint tickets in German (written and verbal).
• Checking and correctly documenting receipts.
• Close collaboration with internal teams and German-speaking customers.
• Using CRM/ERP systems (e.g., SAP) for case tracking and resolution.
• Escalating irregularities and adhering to internal procedures and KPIs.

What You Bring: Must-Have:

• Very good German language skills (C1, flawless in written and spoken).
• Confident IT system usage; experience with claims/ticket systems is a plus.
• High attention to detail and understanding of verification processes.
• Basic knowledge of the automotive sector (vehicle models, repair processes).
• On-site presence -- you are in the office 4-5 days/week (Paul-Dessau-Straße 5, 22761 Hamburg).

What We Offer:

• Modern office in Hamburg-Bahrenfeld (S-Bahn S1/S11 Bahrenfeld, 5 min. walk).
• Team culture: Young, direct, uncomplicated -- no politics, no bullshit meetings.
• Team events (2x/year: Summer Winter).
• Modern equipment (MacBook/laptop, iPhone if needed, ergonomic workstation).

How the Process Works:

• Application: Send us your CV and cover letter (max. 1 page -- why you? why us?).
• First Interview (30 min.): Phone/video -- we get to know each other.
• Second Interview (60 min.): On-site at the office -- you meet management and the team.
• Taster Day (optional): If you wish, you can spend a day with us.
• Decision: We will inform you within 48 hours.

Start Date: Immediately or by arrangement

Job Type: Full-time, Part-time, Permanent

Benefits:

• Company pension plan
• Company events
• Company mobile phone
• Flexible working hours
• Flextime
• Home office option
• Employee discount

Application Question(s):

• What is your desired annual salary?

Education:

• Apprenticeship/Training (Desirable)

Language:

• German (Required)

Work Location: On-site

Remote Model: Hybrid