Infrastructure Operations & Support
Ensure smooth day-to-day operation of server, storage, backup, and virtualization platforms. Provide 2nd and 3rd level support for infrastructure-related incidents and service requests. Perform root cause analysis and implement sustainable solutions. Participate in on-call rotation (if applicable). Maintain technical documentation and operational procedures.
Microsoft Server Administration
Administration of Windows Server environments including:
- Active Directory, DNS, DHCP, Group Policies
- File services and permissions management
- Execution of patch management cycles and security hardening
- System monitoring and performance optimization
NetApp Storage Administration
Daily operational management of NetApp ONTAP storage systems (FAS/AFF). Provisioning and support of aggregates, volumes, LUNs, CIFS/NFS shares. Monitoring storage performance, capacity, and system health. Management of Snapshot technologies and replication (SnapMirror/SnapVault). Troubleshooting performance and connectivity issues (FC / iSCSI). Ensuring storage high availability and replication consistency. Coordination with the storage vendor for firmware upgrades, hardware lifecycle activities, and maintenance windows. Post-maintenance validation and operational acceptance. Capacity planning and documentation.
Commvault Backup & Recovery
Daily monitoring of Commvault backup operations and proactive resolution of failures. Administration of backup policies, schedules, retention rules, and storage policies. Management of backups for:
- Virtual machines (VMware / Hyper-V)
- Physical Windows servers Execution of restore operations (file-level, VM-level, granular restores). Regular verification of backup integrity and recovery readiness. Participation in Disaster Recovery testing. Reporting and documentation for compliance and audit purposes.
Virtualization Platforms
Operational support of VMware vSphere and/or Hyper-V environments. VM provisioning, lifecycle management, and performance monitoring. Support of High Availability and replication mechanisms.
ITIL & Regulated Environment
Work within ITIL-based processes (Incident, Problem, Change Management). Support audit requirements and documentation standards. Ensure compliance with internal policies and regulatory expectations. Experience in financial services or other regulated environments is considered an asset.
Skills and Experience
Education
- Degree in Computer Science, Information Technology, Engineering, or a comparable qualification.
- Alternatively, completed vocational IT training (e.g., Fachinformatiker) with relevant professional experience.
Professional Experience
- Minimum 5 years of professional experience in IT infrastructure / system engineering roles.
- Proven experience in operational support of enterprise environments.
Technical Skills
Strong hands-on expertise with:
- Microsoft Windows Server
- NetApp ONTAP storage
- Commvault backup
- VMware and/or Hyper-V
- Experience supporting production and high-availability environments
- Familiarity with ITIL service management
Languages
- Fluent in English and German (both written and spoken) -- mandatory
Personal Skills
- Structured, service-oriented, and reliable working style.
- Strong analytical and troubleshooting skills.
- Ability to work in a regulated and process-driven environment.
What we offer:
- An exciting working environment and challenging tasks.
- Extensive insight into the European fund industry.
- Friendly, international and goal-oriented working environment.
- High degree of independent work.
- Interesting discounts.
- Free Deutschland ticket.
- Attractive home office arrangements and working time flexibility.
Benefits: MinSalary: MaxSalary: SalaryCurrency: EUR Remote Model: Hybrid Country Code: de