IT Operation Manager (d/f/m)

IT Operation Manager (d/f/m)

Location: Bremen Company: ArianeGroup GmbH Employment Type: Full-time, Permanent

Summary

• Working Hours: Full-time
• Type: Permanent Employment
• Experience Level: Not specified

Desired Skills & Knowledge

• Network
• Citrix
• Networking
• Systems Engineering
• Cloud
• Budget
• Operations Manager
• CAN
• Windows
• VMware
• Spirit
• Storage
• Active Directory
• VMware ESXi
• Mentoring
• MOST
• IT-Service
• Disaster Recovery
• Policy
• SAN
• Citrix ADC
• Design
• Security
• Edge
• Compliance
• IT
• Firewall
• START
• Internet Protocol
• TCP
• Audit
• Portal
• Support
• Ms Sql
• Customer Service
• Engineering
• Flexibility
• Engagement

Our Benefits

• Company ticket
• Home office
• Sabbatical

Job Description

ArianeGroup GmbH in Bremen is seeking an 'IT Operation Manager (m/f/d)' for the 'IT Operations Germany' department.

What we offer:

• Practical experience in an international aerospace company
• Attractive remuneration according to collective agreements of the metal and electrical industry, plus bonuses
• Capital-forming benefits
• 30 days holiday
• Company pension plan
• Sick pay subsidy
• Company health management
• Care for Life / Sabbatical
• Flexible working hours with partial home office option
• Personal development opportunities
• Employee benefits portal, Egym Wellpass, car leasing, bicycle leasing, Deutschlandticket
• Staff canteen and car park

Your main tasks and activities:

ITOM Roles:

• ITOM Role & Service Owner Active Directory
• ITOM Role & Service Owner of Server Operations
• ITOM Role Ping Federate
• ITOM Role Virtualization
• ITOM Role CITRIX
• ITOM Role TRELLIX and WSUS-Services

ITOM Activities:

• Monitor IT Servers and Systems
• Assess system data, errors, and reports
• Identify areas for improvement and repair
• Determine when systems and servers are due for upgrades
• Direct IT Technicians / Subcontractors
• Assess current department needs/inquiries
• Develop technician schedules
• Develop department policies
• Develop IT policies and procedures for effectiveness and reliability
• Develop Service Level Agreements (SLAs)
• Develop Operation Level Agreements (OLAs)
• Develop guides for users and technicians
• Resolve Help Desk Escalations
• Assess and solve escalated user issues
• Negotiate Vendor Contracts
• Assess department and business needs
• Compare pricing and vendor bids against budget
• Manage updates and upgrades of IT servers and systems
• Support other IT department activities during upgrades and data migration
• Introduce new methods to optimize the upgrade process

Active Directory:

• Manage all AGG domains
• Create and manage directory infrastructure
• Monitor, report, and secure AGG domains
• Group Policy creation, monitoring, and compliance checks
• Manage Trust relationships and Schema
• Create and implement security templates
• LAPS-Management
• Yearly MS True-Up

Server Operations:

• Ensure licensing compliance for Windows Server Systems
• Define/create images for Windows server systems
• Ensure compliance between server hardware and multivendor support contracts
• General networking knowledge (TCP/IP, Firewalls) for IP configuration and firewall rule activations

Ping Federate:

• Implement changes of attributes and applications within Ping Federate
• Update and upgrade Ping Identity software
• Maintain Ping Federate components
• Participate in meetings with the French Service Owner

Virtualization (VMware & Nutanix):

• Manage VMware products (ESXi, vSAN, Cloud Foundation) (VMware VCP Certification recommended)
• Manage Nutanix HCI systems
• Implement virtualization architecture designs
• Coordinate implementations with IT Technicians and subcontractors
• Conduct system audit reviews
• Server capacity management
• Backup and disaster recovery planning

Citrix:

• Plan, design, set up, and manage Citrix environments
• Upgrade Citrix components
• Develop hardware infrastructure for the Citrix farm
• Analyze Citrix components and their network configuration
• Configure and administrate Citrix ADC/NetScaler
• Develop provisioning concepts for Applications and Virtual Desktops
• Create images for Provisioning Services deployments and delivery groups

TRELLIX & WSUS Services:

• Install, upgrade, and manage WSUS & TRELLIX instances
• Check for component upgrades
• Coordinate implementations/upgrades with IT Technicians and subcontractors
• Define update plans for new TRELLIX and Windows updates
• Direct subcontractors to approve needed updates
• Perform tests to ensure correct update installation

Your Profile

• Degree in computer science, computer engineering, IT systems engineering, mathematics, or comparable field
• At least 3 years of experience in Active Directory, Microsoft products (Windows Server, MS-SQL), virtualization (Citrix, VMWare), storage (NetApp, Q-SAN)
• IT Operations Manager competencies are valued
• Independent and solution-oriented working style
• High willingness to learn, curiosity, and initiative
• Interest and motivation in IT issues
• Fluent in German, good English knowledge

Contact

Recruitment_germany@ariane.group

Professional Requirements

• Schedule Planning, Active Directory, Architecture Design, Auditing (Information Technology), Works Agreement, Citrix Netscaler, Citrix Systems, Cloud Computing, Coaching and Mentoring, Compliance, Computer Engineering, Service Level Agreement, Disaster Recovery, Electrical Industry, Firewalls, Business Requirements, Health Management, Group Policy Object, General Knowledge, Hardware Infrastructure, Helpdesk, IT Operations Management, Computer Science, Infrastructure, Installation Technology, Maintenance, IT Operations, Capacity Management, Customer Requirements Planning, Customer Service, Aerospace Industry, Mathematics, Microsoft SQL Server, Microsoft Software, NetApp, Network Server, Network Configuration, Nutanix, Personal Development, Ping, Quality Control, Computer Architecture, Storage Virtualization, Subnetting, TCP / IP, Negotiation, Contract Management, Contract Negotiation, Virtualization, Virtual Desktops, VMWare, VMWare ESX Server, Windows Server, WSUS, Supplier Relationship Management, Assembly

Personal Skills

• Self-motivation, Coordination, Solution-Oriented, Curiosity, Reliability

Language Skills

• German, English, French

Work Experience

• With professional experience

Application

Apply now

Industry:

Other / Unknown

Employer:

ArianeGroup GmbH

Address:

ArianeGroup GmbH 07980 Berga-Wünschendorf

Benefits: Company ticket, Homeoffice, Sabbatical Remote Model: Hybrid