About Carrier Klimatechnik GmbH\n\nCarrier Klimatechnik GmbH is part of Carrier Global Corporation, a global leader in healthy, safe, sustainable, and intelligent building and cold chain solutions. We have been at the forefront of inventing new technologies and entire industries since our inception. Today, we continue to lead because we have world-class, diverse employees who put the customer at the center of everything we do.\n\nAs an employer of choice, we are committed to providing a great place to work that attracts, develops, and retains top talent, fosters employee engagement, supports teamwork, and ultimately drives innovation for the benefit of our customers.\n\nVisit our website: https://www.carrier.com/commercial/de/de/\n\n## Build a Career with Confidence\n\nTo strengthen our operational service and service sales, we are looking for a Business Coordinator Service Sales (m/f/d) for Germany (hybrid, 2 days home office per week possible).\n\n### Your Responsibilities\n\n#### Order & Customer Management\n\n* Review of orders for all types of service contracts\n* Contract reconciliation and verification\n* New customer creation, including verification of existing customer accounts for irregularities\n* Structured filing and ongoing data maintenance in the system\n* Management of customer portals and framework agreements\n\n#### Support for the Sales Team\n\n* Close collaboration and support for field sales representatives\n* Communication with customers and internal departments\n* Maintenance of the service contract database\n* Site creation and maintenance of the machine database in the system\n* Tracking of forecasts, reporting, and coordination tasks\n* Analysis of customer satisfaction surveys\n\n#### Planning & Organization\n\n* Organization of training sessions, external meetings\n* Organization of roadshows, sales initiatives, and sales days\n* Planning and follow-up of recurring inspections in all branches\n\n### Your Profile\n\n* Completed commercial apprenticeship or comparable qualification\n* Initial experience in service support or inside sales is an advantage\n* High organizational skills and a structured, reliable way of working\n* Friendly demeanor, strong communication skills, and team spirit\n* Proficient in MS Office and ideally SAP & Salesforce\n* Independent, proactive, and solution-oriented approach\n* Good English skills, both written and spoken\n\n### We Offer\n\n* A dynamic, helpful team\n* Diverse tasks in a growing service area\n* Opportunities for further training and personal development\n* Modern IT and system landscape for optimal task fulfillment\n* Flexible working conditions and attractive social benefits\n\nCarrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.\n\nJob Applicant's Privacy Notice:\n\nClick on this link (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) to read the Job Applicant's Privacy Notice.
