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Junior Inside Sales & Export Support (m/f/d)
Summary
- Working hours: Part-time
- Type: Permanent employment
Desired Skills & Knowledge
CRM system, ERP system, Intercompany, across, CAN, Translation software, Spirit, Hybrid, Data evaluation, Salesforce, Support, MS Excel, B2B, Teamwork, Resilience
Our Benefits
Job bike, Employee offers
Job Description
With innovative, sustainable, and digitalized service solutions, CWS Hygiene ensures health, safety, and protection in the workplace and public spaces. Our rental-based circular economy model contributes to a healthier and safer future. In Germany, more than 1,500 employees support over 65,000 customers, with a total workforce of around 4,000 across Europe. CWS Hygiene operates in 15 European countries and is owned by Franz Haniel & Cie. GmbH.
Your Tasks
- Processing international B2B orders in ERP systems from order entry to invoicing, including intercompany orders
- Coordinating deliveries with warehouses, carriers, customs, and internal teams to ensure on-time shipment
- Preparing and managing export documentation and related requirements
- Acting as the main contact for international customers, handling inquiries on pricing, availability, lead times, and claims
- Maintaining customer master data and providing administrative and sales support
- Supporting debtor follow-up, reporting, and KPI tracking using Excel and dashboards
Your Profile
At CWS Hygiene, we value not only professional skills but also cultural fit. You are service-oriented, structured, and motivated to grow in an international environment.
- Fluent German and English skills; additional languages are a plus
- Background in Customer Care, Inside Sales, or Export Support with knowledge of supply chain and order-to-cash processes
- Experience with ERP systems (SAP preferred); CRM knowledge is an advantage
- Confident user of Excel and basic data analysis tools; Salesforce experience is a plus
- A proactive, resilient, and solution-oriented mindset with strong teamwork skills
- Open-minded and comfortable working in a matrix organization
- Driver's license and willingness for occasional business travel
What we offer you
Working at CWS Hygiene means being part of a dynamic and international environment where you can develop your skills and grow step by step into your role. We live our values every day: the customer comes first, we support each other, we get better every day, we take responsibility, and we strive for success.
- Attractive salary package
- 30 days of vacation
- Hybrid working model and part-time entry (24-32 hours) with the option to increase hours over time
- Employee benefits such as company pension scheme, JobRad (bike leasing), corporate benefits, and more
- Structured onboarding and regular team-building activities and company events to strengthen collaboration and team spirit
Contact
More information: https://www.cws.com/hygiene
Profile
Professional Requirements
- Business to Business, Dashboards, Enterprise Resource Planning, Business Travel Management, Hygiene, KPI Reporting, Creditors, Customer Relationship Management (CRM), Customer Data Management, Customer Service, Matrix Management, Microsoft Excel, Pricing Strategies, SAP Applications, Claims Processing, Supply Chain Management, Sales, Administrative Activities
Personal Skills
- Self-motivation, Coordinating, Solution-oriented, Self-confident, Stress management, Teamwork
Language Skills
- German, English
Work Experience
- Entry-level
Application
Apply now
Industry:
Industry / Technology
Employer:
CWS-boco International GmbH
Address:
CWS-boco International GmbH Dreieich Plaza 1A 63303 Dreieich
Web:
http://www.cws.com
Benefits: Job-Rad, Employee offers
Remote Model: Hybrid
Country Code: de


