Stellenbeschreibung
Customer Support Specialist
Work model: Fully remote (within Greece)
Location: Anywhere in Greece
Employment type: Full-time
What the role involves:
- Providing support to customers through phone conversations, chat, and email correspondence
- Following up on support tickets/cases to guarantee timely, high-quality closures
- Upholding superior customer experience standards while representing a major international brand
- Demonstrating empathy and building reliable, professional partnerships with clients and stakeholders
- Actively contributing to achieving client-specified goals and company performance objectives
We are looking for:
- Fluency in German (C1/native preferred)
- Very good English at B2 level or above
- Outstanding interpersonal and problem-solving skills with a customer-first mindset
- Comfortable with technology, computers, and multiple software platforms
- Resourceful individual capable of handling various tasks simultaneously
- Positive, collaborative team player suited to a high-volume, evolving environment
What we provide:
- Complete, cost-free relocation help: covered flights, 2-week hotel stay with breakfast, and dedicated housing search support
- Competitive base pay + two extra salaries annually + performance bonuses; Sundays & public holidays paid at 200%
- Healthcare benefits package plus various employee perks and discounts
- Professional, certified training program
- Clear advancement opportunities and personal development
- Engaging social events and community responsibility projects
- Free Greek language courses online
