Kfz-Kundenberater (m/w/d) - Digitale Werkstatt (100% Remote)

About this job

\n\nThe DIS AG has been a reliable partner in personnel placement for over five decades. We are currently looking for motivated Automotive Customer Advisors (m/f/d) in 100% Remote for our client, who are eager to advance their careers together with us.\n\nDo you keep an overview even on the phone and find the right solution for every problem? Then apply now as an Automotive Customer Advisor (m/f/d) - Digital Workshop in 100% Remote!\n\nIn this position, you will combine technical know-how with service-oriented communication and help vehicle users get back on the road quickly throughout Europe.\n\nOur client is an established company that relies on competent support and reliable service.\n\n### Responsibilities\n\n* Telephone consultation of customers on technical questions regarding vehicles within a shift model\n* Initial assessment and analysis of reported problems (remote diagnosis)\n* Supporting customers through self-help\n* Coordination of service appointments with partner workshops domestically and abroad\n* Documentation of customer inquiries and solutions in the internal system\n\n### Profile\n\n* Completed training as an automotive mechatronics technician or automotive mechanic, or several years of experience in the automotive sector\n* Very good German skills and good English and/or French skills\n* Technical understanding and quick comprehension\n* Strong communication skills, empathy, and customer-oriented demeanor\n* Self-organization and willingness to work in a shift model\n\n### Prospects\n\n* Permanent employment contract\n* 100% home office option\n* Attractive shift bonuses\n* JobRad leasing\n* Training and development opportunities\n\nWith us, your career path becomes a personal Walk of Fame – we offer exciting prospects in the areas of Assistance & Secretarial, Marketing, Sales, HR, and Purchasing & Logistics. Click on "Apply Directly" now!\nWe welcome applications from people who contribute to the diversity of our company.\n\n### Contact\n\nMs. Amelie Weise\n\n+