Representative Sales Partner Operations (gn) full-time/part-time (hybrid)

Your Role at DKV Mobility

Join DKV Mobility, a leading European B2B platform for on-the-road payment solutions, and contribute to the transition towards an efficient and sustainable future of mobility. In a dynamic and agile environment, you'll have numerous opportunities to shape the mobility of tomorrow alongside approximately 2,700 passionate colleagues across Europe. Our purpose is clear: "You drive, we care."

What to Expect

Play an active role in driving company growth and turning ambitious plans into reality. You'll encounter exciting challenges, an inspiring environment, and a work culture that blends flexibility with collaboration, supported by our 60/40 hybrid model and modern offices in Ratingen.

Your Responsibilities:

• Confidently communicate with international partners, addressing their requests competently, committedly, and with a service-oriented approach.
• Demonstrate multitasking skills by actively listening to partners while efficiently using systems like MS Office and SAP, acting as a key interface between Sales Partners and DKV departments.
• Respond to partner inquiries in writing in a professional, friendly, and solution-oriented manner.
• Tackle complex requests with timely and tailored solutions to create lasting positive partner experiences.
• Serve as the primary point of contact for Sales Partners, regularly conducting training on process changes and new products.
• Address and explain products like Toll, Refund, and eMobility, driving you to achieve top performance.
• Support partners daily with strong commitment, integrity, and a customer focus, embodying our claim "You drive, we care."

What Sets You Apart

Qualifications and Skills:

• Ideally, experience working with B2B customers.
• A commercial apprenticeship or the willingness to transition careers; your motivation and strong customer orientation are paramount.
• A solution-oriented approach, focusing on pragmatic answers.
• Friendly, positive communication style and a hands-on mentality.
• Ability to take ownership and collaborate effectively within a team.
• Basic accounting knowledge and comfort working with numbers.
• Excellent written and spoken German, English, and French skills; additional languages are a plus.

Why DKV Mobility?

Growth and Adaptability:

We've been growing for approximately 90 years by continuously adapting our products and business model to evolving customer needs, ensuring we remain mobile and ready for future challenges.

Comprehensive Benefits:

• Extensive company health management.
• Parent-child offices (available from 2023).
• Support for eBike leasing through our partner Jobrad.

Work-Life Balance:

We champion the compatibility of family and career through flexible working hours and family-friendly models. Our approach balances on-site meetings with home office arrangements.

Professional Development:

We provide optimal onboarding conditions for quick integration and offer access to a modern, flexible learning environment to support your personal and professional growth.

Commitment to Sustainability:

Having achieved a climate target by reducing carbon emissions by 50.4% (compared to 2019), we've set ambitious net-zero targets validated by the Science Based Targets initiative, aiming for net-zero emissions across our value chain by 2050.

Certified Employer:

Our employees' trust is reflected in our consistent recognition as a Top Employer Germany and Great Place to Work.

Application

We encourage applications from individuals who will enrich our diverse culture, irrespective of age, gender, origin, or sexual orientation. Severely disabled applicants receive preferential consideration if equally qualified. This position is available full-time or part-time (minimum 30 hours/week).

For any questions, please contact Cristina Moraru at Cristina.Moraru@dkv-mobility.com. #teamofteams