Account Manager (m/w/d) - E-Commerce & Marktplätze

About the Role

Do you love working with numbers and people? Then you're a perfect fit for us. We're looking for someone who not only takes care of customers but truly thinks along, helps shape, and pulls along. As an Account Manager (m/f/d), you'll take responsibility for exciting brands and help them reach the next level on marketplaces like Amazon or eBay. You'll keep an eye on KPIs, develop strategies, organize projects -- and be the face both externally and internally. Do you feel addressed? Then you're in the right place!

Responsibilities

• Customer care with responsibility: You are the first point of contact for a fixed customer base and ensure that everything runs smoothly.
• Strategy development: You think about how we can achieve even more together -- whether it's increasing sales, improving visibility, or new product ideas.
• Love numbers: You analyze accounts, draw the right conclusions from the data, and suggest smart optimizations.
• Show successes: You prepare reports, present them understandably -- and like to celebrate the results with the team.
• Nurture relationships: You build real trust with your customers -- long-term and in partnership.

Qualifications

• You have experience in account management or a similar role -- preferably in e-commerce or an agency.
• KPIs, ROAS, CTR & Co. don't scare you, but rather make you curious.
• You are a strong communicator -- whether in calls, emails, or presentations (German & English).
• You work in a structured way, think solution-oriented, and like to tackle things yourself.
• You are customer-oriented, proactive, and eager to make a real difference.

Benefits

• Flexible working: Home office or office? You decide -- we rely on trust and personal responsibility.
• Development opportunities: Want to train or develop further? We support you -- individually and practically.
• Great team: Open communication, real cohesion, and people who see you as more than just a colleague.
• Good equipment: Modern tools, ergonomic hardware, and everything you need to work focused and efficiently.

Check out our last workation in Portugal: https://www.youtube.com/watch?v=dXcSIfU1zKw Our Social Media Accounts:

• LinkedIn eFLY: https://www.linkedin.com/company/66918950/
• LinkedIn Moritz: https://www.linkedin.com/in/moritz-heller-ab1310183/

Ready to take responsibility, advance customers, and get started yourself? Come fly with us -- at eFLY.

eFLY Marketplace Services