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Account Manager (m/w/d) Payment Solutions
About epay
We are epay, and as an independent full-service payment provider, we offer our global partners a platform with a single interface that allows them to remain completely flexible at all times in the ever-changing payment journey. Our sales network is one of the fastest-growing networks with hundreds of innovative partners in numerous countries. This is how we connect retail, brands, and customers with scalable gift card, prepaid, payment, issuing, acquiring, and incentive solutions across all channels and borders.
We are the Digital Payment Unit of Euronet Worldwide, Inc. (NASDAQ: EEFT). Let's drive the payment journey of the future together!
In our Payment Unit, led by Dr. Markus Landrock, we drive innovative solutions and already work with renowned customers such as DM, Thalia, Müller, Telekom, Telefonica, and the KADEWE Group. With a clear focus on growth and new business opportunities, we are looking for motivated individuals who want to exploit the full potential of this dynamic industry together with us. Shape the future of payments with us and set impulses in a strongly growing market!
Your Role as Account Manager (m/f/d)
As an Account Manager (m/f/d), you will support our experienced sales team in managing existing customer relationships and gain valuable experience in account management to build your own customer base.
Your Responsibilities:
Do what you love:
- Key Account Support: You are the right hand of our Key Account Managers and support them with operational and administrative tasks, such as preparing customer presentations and monitoring ongoing projects.
- Growth Opportunities: With increasing experience and your personal growth, you will take on more responsibility and gradually advance towards Key Account Management. We will support you in fully realizing your potential and developing yourself professionally and personally.
- Customer Service: You are the first point of contact for everyday customer inquiries, handle them independently, and coordinate the relevant communication.
- Project Coordination: You will support the organization of internal processes and ensure that cross-departmental projects run efficiently and smoothly.
- Interface: As a communicative link between internal departments such as IT, Finance, and Sales, you contribute to ensuring that all parties involved are always up to date.
- Data Maintenance: You will take over the maintenance of customer data and the creation of regular reports to ensure an overview of important information and KPIs.
Your Profile:
Show what you can do:
- Education & Experience: You have completed commercial training and ideally have initial experience in customer service or internal sales. Motivated career changers with a passion for sales and organization are also welcome!
- Work Style: You work in a customer-oriented, structured, and reliable manner. Your flexibility and resilience help you maintain an overview in dynamic situations.
- Technical Interest: You are interested in payment processing and are not afraid to familiarize yourself with new technical topics.
- Software Skills: You are proficient in using MS Office and have a good understanding of commercial processes.
- Language Skills: With your very good German and English skills, you can communicate confidently and professionally with both customers and international colleagues.
What We Offer:
- Hybrid Working: At epay, you get a long-term secure job in a globally active company with the option to work up to 50% from home.
- Personal Development: Through regular employee reviews and individual personnel development measures, we promote your personal and professional development. Additionally, we offer an e-learning platform and regular in-house training.
- Benefits from Day One: You have immediate access to our Corporate Benefits platform. We also subsidize your DeutschlandTicketJob and your EGYM WellPass membership.
- Benefits after Probation: In addition to numerous employee discounts, you get access to the Employee Benefit Club, which offers you a monthly shopping voucher worth €50. You can also lease a bike through the company with eurorad.
- Work Environment: We place great importance on a appreciative working relationship and treat each other with respect. Transparent, regular communication and an open corporate culture with strong team cohesion are a matter of course for us.
Salary Range:
EUR 50,000+
Remote Model:
Hybrid
Country:
Germany
