About findIQ\n\nfindIQ is an early-stage, product-driven company where decisions are made quickly and ownership is real. You'll partner closely with a thoughtful, structured, and deeply involved leader who values preparation, clear reasoning, and accountability - while giving you the autonomy to operate like a founder within your accounts.\n\n### First U.S. Hire | Industrial Manufacturing & AI\n\nThis is a rare opportunity to help build something from the ground up.\n\nAs the first Account Manager in the U.S. at findIQ, you won't just manage accounts - you'll define how customer relationships are built, scaled, and measured in a new market. You'll work with industrial manufacturing customers who are adopting AI to improve production, quality, and operational decision-making, and you'll play a direct role in shaping how findIQ shows up in the U.S.\n\n## What we expect\n\n* Experience working with industrial manufacturing customers, ideally in operations, production, quality, or process-focused environments\n* Background in Account Management, Customer Success, or solution-oriented roles within SaaS, industrial tech, or AI products\n* Comfort operating in ambiguity - you enjoy building structure where none exists yet\n* Strong communication skills with the ability to engage plant leaders, engineers, data teams, and executives\n* Practical understanding of AI, analytics, or advanced software applied to real-world manufacturing problems\n* High ownership mentality with the confidence to make decisions and learn quickly\n* Entrepreneurial mindset - you think beyond your role and care deeply about outcomes\n\n## What we offer\n\n* An attractive salary: We offer fair remuneration with performance-related components.\n* Trust: We give you what you need to become the best version of yourself.\n* Flexible working: If you wish, your workplace can be predominantly remote, supplemented by occasional face-to-face appointments in Herford or at customer sites.\n* A strong team: We work openly, appreciatively, and with genuine enthusiasm for what we are building together.\n* Individual development: We give you the opportunity to grow professionally and personally---including through paid training, coaching, and personal learning time.\n* Startup insights: You can expect close collaboration with and insights into the work of the founding team.\n\n### Additional benefits:\n\n* Up to 1 month of "work from anywhere" (in an EU country).\n* Workations and regular team events.\n* Educational leave (voluntary).\n* 30 days of vacation.\n* Office pets (welcome by arrangement).\n* Charging stations for electric cars (at the Herford location).\n* Subsidies for further training and mobility.\n* Family-friendly working hours.\n* Diversity in action -- be yourself. We are too.\n\n## Curious to learn more?\n\nApply online now by submitting your application documents. For more information, feel free to contact Senada at applications@findiq.de.\n\nThis position doesn't quite match what you're looking for? Then send us an open application!\n\nWe look forward to hearing from you!\n\n## This is what sets the FINDIQ team apart:\n\nIf you're excited by the idea of being the first U.S. Account Manager at an early-stage AI manufacturing company - and want to help define how customers succeed at scale - this role at findIQ offers uncommon impact, visibility, and growth.\n\n## Why us?\n\n## What awaits you\n\n* Own the full customer lifecycle for U.S.-based industrial manufacturing accounts\n* Serve as the primary strategic partner to customers, building trust from first deployment onward\n* Translate complex manufacturing processes into clear, value-driven AI use cases\n* Establish repeatable account management and customer success processes for the U.S. market\n* Lead onboarding, adoption, business reviews, and renewal conversations\n* Act as the voice of U.S. customers internally, influencing product priorities and roadmap decisions\n* Identify expansion opportunities while managing risks proactively in an early-stage environment\n\n## Your mission\n\n* You'll be the first Account Manager in the U.S., with a blank canvas to build and improve\n* You'll help establish findiq's customer playbook, best practices, and success metrics\n* You'll work with industrial manufacturing leaders solving real, high-impact operational problems\n* You'll represent an applied AI product that delivers measurable value, not experimentation for its own sake\n* You'll have direct access to leadership and product, with real influence on company direction\n* You'll thrive in a low-bureaucracy, high-ownership early-stage environment\n\n## Your profile\n\n* Benefits: Team Events\n* Remote Model: Remote\n* Country Code: de\n\n## Contact\n\nFor more information, feel free to contact Senada at applications@findiq.de.
