Stellenbeschreibung
The Role
We're seeking a skilled professional to join a leading energy company focusing on grid solutions and digital infrastructure. This organization is at the forefront of managing and optimizing complex energy networks, ensuring reliable and sustainable power distribution.
- Be the first point of contact for internal users, handling disruptions and inquiries regarding energy systems.
- Document, resolve, or escalate issues to technical product teams.
- Conduct regular training on internal systems and coordinate with other teams.
- Take responsibility for resolving time-critical IT disruptions, maintaining composure under pressure.
- Participate in structured on-call duty to ensure 24/7 system operation.
- Become a specialist in Oracle database applications, specifically eCount.
What You'll Need
- Completed IT education/degree with relevant professional experience.
- Broad technical understanding, enjoyment of troubleshooting, and high level of initiative.
- Deep knowledge of Oracle database environments, including SQL, PL/SQL, and SQL tuning.
- Experience in handling 1st and 2nd level support inquiries.
- Ability to independently develop scripts for process automation (e.g., PowerAutomate).
- Strong customer and service orientation, with an autonomous and meticulous work style.
What's On Offer
- Opportunity to work in a critical role within the energy sector.
- Flexible work arrangements (hybrid model) with provided laptop and company phone.
- Collaborative team environment with supportive colleagues.
- Opportunity for continuous learning and specialization in Oracle database technology.
Important Information
Candidates must be based within reasonable commuting distance of Hannover.
Candidates must have the legal right to work in Germany.
Professional working proficiency in German is required.
Apply via Haystack today!
