Global Partnerships Operations Manager (f/m/x)

Global Partnerships Operations Manager (f/m/x)

Category: Marketing, PR, & Communications Location: Berlin, Berlin, Germany

About HelloFresh

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Job Description

We're looking for a strategic, highly organized Global Partnerships Enablement Manager to bring complex, high-impact partnerships to life. While commercial negotiations and business cases are owned by the Global Business Development Lead, you take over once the partnership is signed, owning the full cross-functional implementation and ensuring the partnership goes live seamlessly across markets. These are deep, strategic partnerships that unlock new customer growth and retention pathways for HelloFresh brands, often involving technical integrations, developer involvement, new customer journeys, shared value exchanges, connection of systems, channels, or data flows, and multi-market alignment. Your role is to turn a strategic vision into an operational reality, coordinating engineering, product, marketing, CRM, data, local markets, and the partner's teams to ensure each partnership goes live smoothly and delivers measurable value.

What You'll Do:

• Own the end-to-end implementation of strategic partnerships after contracting, ensuring all technical, operational, and cross-functional requirements are met.
• Act as the primary operational and technical point of contact for both internal teams and the external partner.
• Work hand-in-hand with external partners to align on customer journeys, integration requirements, timelines, testing, operational mechanics, and launch readiness.
• Translate partnership agreements into actionable implementation plans, technical requirements, and clear workflows.
• Lead technical scoping with product, engineering, and platform teams, ensuring integrations are feasible and correctly executed.
• Map and optimize the end-to-end customer journey, ensuring new acquisition or retention pathways are seamless, intuitive, and aligned across markets and brands.
• Drive cross-functional project management, coordinating CRM, paid media, product, design, retention, operations, legal, BI, and local teams.
• Manage all timelines, testing phases, QA, and go-live processes, ensuring alignment and readiness.
• Ensure the partnership's pathways unlock real customer growth and retention opportunities, tracking dependencies and removing blockers early.
• Maintain clear documentation and frameworks for scalable implementation across additional markets or brands.

What You'll Bring:

• 4 years of experience in growth marketing, partnerships, or performance-driven marketing.
• Exceptional communication skills.
• Creative problem-solving abilities.
• Data-driven decision-making.
• Adaptability in fast-paced environments.
• A proactive, ambitious, and passionate approach.
• Excellent multitasking and prioritization skills.
• Proficiency in MS Office (or similar tools).
• Understanding of partnership principles.
• Previous experience in partnerships, business development, or related internships is a significant advantage.
• A Bachelor's or Master's degree in a relevant field.

What we offer:

• Competitive compensation package.
• Subsidized Pension Scheme.
• Berlin relocation support.
• Hybrid working model.
• Discounts on HelloFresh boxes and office meals.
• Annual learning & development budget.
• German language learning budget.
• Access to the HelloFresh Academy.
• Mental health support.
• Transportation perks.
• Working-parent-friendly benefits.
• 24/7 gym access.
• Wellbeing platforms like Headspace and Spill.
• Sabbatical leave options.

Why work with us?

• Make an Impact: Change the way people eat forever.
• People & Culture: Be part of a smart and collaborative community.
• Learn & Grow: Learn together as we evolve an industry.
• Inclusion: Everyone is welcome at our table.
• Data is King: Produce real results, fast, using data and consumer insight.
• Dynamic & Change-Oriented: Thrive on change.

About HelloFresh (Diversity & Inclusion)

HelloFresh is committed to celebrating all dimensions of diversity and inclusion in the workplace. We are an equal-opportunity employer and provide reasonable accommodations for candidates with disabilities. If you need an accommodation during the application process, please reach out to the relevant email address provided.

Contact Information

• Europe: EUaccommodations@hellofresh.com
• APAC: APACaccommodations@hellofresh.com
• United States: USCandidateAccommodations@hellofresh.com
• Canada: CAaccommodations@hellofresh.com

Follow our journey

• Instagram: @InsideHelloFresh
• LinkedIn: HelloFresh
• YouTube: Inside HelloFresh
• TikTok: @InsideHelloFresh

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Salary: 56,500 EUR (minimum) Remote Model: Hybrid Country: Germany