Senior S&OP Manager (x/f/m)

Job Posting Details

Location: Berlin

Employment Type: Full-time, Permanent

About HelloFresh

At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 16 countries across 3 continents. Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: GreenChef, EveryPlate, Chef's Plate, Factor, and Youfoodz.

Your Role

As a Senior S&OP Planner, you will play a critical role in driving the short- to mid-term planning alignment across Marketing, Product, Demand Planning, Procurement, Supply Chain Operations, Production, and Logistics. Sitting within the Central Planning team and nested in the International Operations department, you will report directly to the Associate Director of S&OP.

In this role, you'll generate clear insights that help markets make smarter, faster decisions - from fine-tuning delivery schedules to maximise ingredient quality whilst managing cost to highlighting underperforming SKUs for review. You'll be the go-to partner for breaking bottlenecks, reducing costs, and ensuring our supply chain runs with precision.

You'll also push consistency and best practice across markets, initiating forums like menu planning and supply-risk reviews and equipping them with the right tools and dashboards. By automating reporting and scaling data access through Tableau and Google Sheets, you'll boost efficiency and transparency across the network.

Above all, you'll act as both connector and innovator - strengthening collaboration across functions while embedding smarter processes that keep our planning cycles agile, data-driven, and tightly linked to business strategy.

Your Area of Responsibility

• Provide markets with analytical support to enable effective decision-making (e.g. SKU performance analysis, delivery schedule reviews, root-cause analysis of substitutions). Coach and guide stakeholders on how to use the insights to take the required action.
• Roll out best practices across markets by designing and facilitating standard forums and processes such as pre-menu planning cycle input and menu sign off forums, SKU risk reviews.
• Improve reporting infrastructure by automating KPI tracking, transforming manual Google Sheets into more automated solutions (e.g. Tableau dashboards or automated Google Sheets) to boost efficiency and data availability.
• Serve as a cross-functional connector, ensuring alignment across Marketing, Product, Procurement, SCO, Production, and Logistics in the short- to mid-term planning horizon.
• Contribute to the ongoing evolution of the HelloFresh S&OP planning model by embedding scalable processes and tools that strengthen operational resilience and readiness.

Your Profile

Experience & Education:

• Ideally, 3-5 years of professional experience in a similar role.
• University degree in Business Administration, Supply Chain Management, Logistics, Economics, Industrial Engineering, or a related field.

Analytical & Technical Skills:

• Strong data analysis skills (ability to interpret large datasets and generate insights).
• Strong proficiency in Google Sheets (pivot tables, advanced formulas, scenario modeling) and basic to advanced SQL capabilities.
• Familiarity with BI/reporting tools (e.g., Tableau).
• Process design and documentation skills (ability to design scalable ways of working).

Planning & Supply Chain Knowledge:

• Experience with S&OP (Sales & Operations Planning) cycles and cross-functional alignment.
• Understanding of supply chain metrics and concepts (OTIF, MOQ, capacity, waste).
• Awareness of supply risk tracking and mitigation approaches.

Collaboration & Stakeholder Management:

• Ability to work cross-functionally across Marketing, Product, Strategic Procurement, SCO, Production, and Logistics teams.
• Clear communication of complex topics to both technical and non-technical stakeholders.
• Stakeholder influencing and alignment across central and local teams.
• Ability to collaborate effectively with colleagues at all levels.

Change Management & Integration:

• Ability to roll out best practices across diverse markets.
• Change management skills to effectively coach and guide teams through new processes and ensure adoption.

Personal Attributes:

• Effective communication in English.
• Detail-oriented with a focus on the bigger picture.
• Strong problem-solving and critical thinking abilities.
• Proactive with a continuous improvement mindset.
• Comfortable managing ambiguity and evolving priorities.

What We Offer You

• Modern and comfortable working space in Berlin-Kreuzberg.
• Discounts on HelloFresh boxes and Convini products.
• Development opportunities with internal trainings and a yearly Learning & Development budget.
• Flexible working hours, including Work From Home/Work from Abroad/Sabbatical Policy, and a home office setup budget.
• Extensive Onboarding and Buddy Program.
• Social events (team events, Friday beers, company runs, book club, etc.).
• Discounted fitness offers (Urban Sports Club, John Reed partners) and yoga classes.
• Well-being initiatives (Headspace, Spill).
• Childcare and company pension scheme benefits.
• Monthly transportation budget via NAVIT.

Application: Apply now with your complete application documents. German or English language certificates and documents regarding residence and work permits are welcome.

We look forward to hearing from you!

Industry: ICT Employer: HelloFresh Address: HelloFresh, Saarbrucker Str 37a, 10178 Berlin Web: http://hellofresh.de