Sales Representative - EMEA
bei Holafly
Beschäftigungsart:
Sales Representative - EMEA
Holafly is a fast-growing start-up 🚀 that is changing how travelers connect to the internet abroad. ✈ We are a young and international team of over 500 people based worldwide! 🌎
Since 2018, we have helped thousands of travelers by providing global internet to more than 200 worldwide destinations.
About the Position
As a Sales Representative, you'll be responsible for managing, advising, and converting leads into successful purchases through real-time conversations. You'll act as the first human touchpoint in the customer journey, combining commercial instinct, data awareness, and sharp execution to drive regional growth.
Your mission: Turn conversations into revenue, and customers into loyal advocates.
Responsibilities of the role
Sales Execution
- Manage incoming leads via chat or assigned channels
- Understand customer needs and guide them to the best solution
- Recommend product variants based on destination, compatibility, and user profile
- Close sales efficiently while maintaining a strong focus on KPIs
- Ensure every customer has an excellent buying experience
Data & Process Management
- Record and update customer info in internal systems (CRM, etc.)
- Track performance, conversion rates, and provide actionable insights
- Follow daily workflows and contribute to the optimization of sales processes
Automation & Efficiency
- Ensure sales steps are executed and documented correctly
Continuous Feedback Loop
- Actively participate in 1:1s, team feedback sessions, and training tests
- Share on-the-ground insights to improve scripts, flows, and strategy
Requirements and skills
- High sense of responsibility, proactiveness, and ownership
- Strong written communication and attention to detail
- Ability to perform under pressure and stay focused on results
- Comfortable with digital tools, CRMs, and automation platforms
- Data-driven mindset with critical thinking for real-time decisions
Nice to Have
- Experience in chat-based sales or online customer service
- Familiarity with automation tools and Notion
- Advanced English
- Fluent German
- Availability across multiple time zones (based on team structure)
Perks And Benefits
- Competitive compensation
- The opportunity to shape an early-stage startup into a high-growth enterprise
- Career plan according to your needs and concerns
- A committed team, to which to contribute to but also to learn from
- Full remote position
- Flexible working hours
- Budget for professional development
- 20 worked days of paid vacation
- Paid Holidays
This is a remote position.
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