Sales Representative - EMEA

Sales Representative - EMEA

Holafly is a fast-growing start-up 🚀 that is changing how travelers connect to the internet abroad. ✈ We are a young and international team of over 500 people based worldwide! 🌎

Since 2018, we have helped thousands of travelers by providing global internet to more than 200 worldwide destinations.

About the Position

As a Sales Representative, you'll be responsible for managing, advising, and converting leads into successful purchases through real-time conversations. You'll act as the first human touchpoint in the customer journey, combining commercial instinct, data awareness, and sharp execution to drive regional growth.

Your mission: Turn conversations into revenue, and customers into loyal advocates.

Responsibilities of the role

Sales Execution

• Manage incoming leads via chat or assigned channels
• Understand customer needs and guide them to the best solution
• Recommend product variants based on destination, compatibility, and user profile
• Close sales efficiently while maintaining a strong focus on KPIs
• Ensure every customer has an excellent buying experience

Data & Process Management

• Record and update customer info in internal systems (CRM, etc.)
• Track performance, conversion rates, and provide actionable insights
• Follow daily workflows and contribute to the optimization of sales processes

Automation & Efficiency

• Ensure sales steps are executed and documented correctly

Continuous Feedback Loop

• Actively participate in 1:1s, team feedback sessions, and training tests
• Share on-the-ground insights to improve scripts, flows, and strategy

Requirements and skills

• High sense of responsibility, proactiveness, and ownership
• Strong written communication and attention to detail
• Ability to perform under pressure and stay focused on results
• Comfortable with digital tools, CRMs, and automation platforms
• Data-driven mindset with critical thinking for real-time decisions

Nice to Have

• Experience in chat-based sales or online customer service
• Familiarity with automation tools and Notion
• Advanced English
• Fluent German
• Availability across multiple time zones (based on team structure)

Perks And Benefits

• Competitive compensation
• The opportunity to shape an early-stage startup into a high-growth enterprise
• Career plan according to your needs and concerns
• A committed team, to which to contribute to but also to learn from
• Full remote position
• Flexible working hours
• Budget for professional development
• 20 worked days of paid vacation
• Paid Holidays

This is a remote position.