Reservation Agent (m/w/d) im HomeOffice (Teilzeit oder Freelancer), Festgehalt & Bonusmöglichkeiten

About HotelOffice24

Learn more about us here: https://hoteloffice24.de/ueber-uns/

Employment Type: Part-time, Freelance / Self-employed

Responsibilities

• Guest support via phone, ensuring availability and handling inquiries
• Taking and forwarding call notes
• Working within the respective PMS or via the IBE interface
• Email processing: Regularly checking hotel inboxes and handling corresponding emails
• Direct communication with hotels for clarifications

Requirements

• Experience with PMS is necessary
• Very good knowledge of Microsoft Outlook
• A "very good" internet connection must be guaranteed, as it is a prerequisite for collaboration
• Responsibility for other technical requirements must also be ensured
• Permanent employment or freelance/independent work possible
• Exclusively Homeoffice
• PC, headset, and Outlook must be available
• Experience with Office 365, PC work
• Start immediately
• "Strong" internet connection or performance
• Minimum German language skills at C2 level (otherwise, your application unfortunately cannot be considered)
• Minimum English language skills at "school level" or level A1 or A2
• As a freelancer or part-time employee

What We Offer

We are currently exclusively looking for part-time employees.

• 25 or 30 hours/week, Mon-Fri, 5 or 6 hours daily (part-time and alternating Saturdays), between 08:00 and 21:00
• Above-average fixed salary
• Unlimited employment contract
• Flexible and additional bonus opportunities

Important note Please be advised that a valid work permit for Germany is required for non-EU citizens. Unfortunately, applications without a valid work permit and sufficient German language skills may not be considered. LNKD1_DE