About Us
Illinois Tool Works Inc. (ITW) is a Fortune 300 global multi-industrial manufacturing leader with revenues of $15.9 billion in 2024. With operations in over 52 countries and more than 45,000 employees worldwide, ITW's seven industry-leading segments apply the unique ITW Business Model to deliver innovative, customer-focused solutions with best-in-class margins and returns.
Our ITW Reagents Division is a trusted brand in laboratory and life science chemicals. From our production sites in Darmstadt and Barcelona, and distribution centers in Germany, Spain, and Italy, we serve partners in industry, research, and trade with high-quality chemicals and biochemicals.
The Opportunity
We are looking for an Inside Sales Representative to join our commercial team and drive growth in the DACH region (Germany, Austria, Switzerland). This role is key to building strong customer relationships, identifying new business opportunities, and supporting our partners with tailored solutions.
Key Responsibilities
- Collaborative: Support the sales team with customer inquiries, complaints, and pricing.
- Connecting link: Work closely with the marketing, customer service, planning and quality teams to ensure customer satisfaction.
- Customer Engagement: Understand customer needs, provide products information, and recommend suitable solutions.
- Follow-Up: Nurture leads and track inquiries to move opportunities through the sales funnel.
- Pipeline Management: Manage and update Sales Pipelines.
- Sales Presentations and Trainings: Conduct virtual presentations and trainings to our distribution partner's sales forces.
- Negotiation and Closing: Prepare quotations, negotiate terms, and close deals to meet or exceed sales targets.
- Occasional customer visits and participation in trade shows if needed.
- Reporting: Maintain accurate records of sales activity, forecasts and customer interactions.
Your Profile
- Recommended: Proven experience in Business & Sales, customer service, or account management (at least 3 years, preferably in B2B or chemical / pharma sector).
- Strong Communication, Negotiation Skills, Analytical Skills and Enterpreneurial Mindset.
- Fluent in German and English (written and spoken); knowledge of another European language is a plus.
- Comfortable working with CRM systems and MS Office tools.
- Goal-oriented, proactive, and able to work independently.
- Knowledge of the DACH market and cultural nuances is highly valued.
- (Bio-) Chemical Knowledge Business Marketing is a plus.
What We Offer
- A dynamic and inclusive work environment within a global company.
- Competitive compensation and performance-based incentives.
- Opportunities for professional growth and development.
- Hybrid work model and international exposure.
Ready to make an impact in sales and grow with a global leader in the chemical industry?
Apply now and join a team that values innovation, collaboration, and excellence.
