Stellenbeschreibung
About JustRelate Group
JustRelate Group is a software vendor with offices in France, Germany, and Poland, serving over 4,000 customers, including major enterprises and public-sector institutions. Our 200 team members build and sell SaaS solutions that form a powerful Customer Engagement Platform. This includes CRM, DXP, Marketing Automation, and Email Builder tools.
Mission
The Sales Controller is responsible for ensuring the necessary transparency in day-to-day operations so that sales management can make informed decisions. The goal is to maintain an up-to-date overview at all times using high-quality data and derive actionable recommendations from it.
Job Responsibilities
Performance Monitoring & Reporting
- Weekly Reports: Preparing brief reports for sales management.
- KPI Management: Defining and Tracking Key Metrics (e.g., progress in the sales process, conversion rate, sales cycle length, average order value).
- Target-actual comparisons: Continuous monitoring of goal achievement (revenue, sales volume, contribution margin).
- Pipeline Hygiene: Review of opportunity stages in the CRM.
Analysis & Insights
- Sales Tracking: Monitoring the sales pipeline and identifying discrepancies.
- Churn analysis: Examination of why customers leave and what the customer lifetime value (CLV) is.
- Variance Analysis: Identify why targets were missed (price effects, volume effects, or mix effects?).
- Analysis of sales funnels and individual sales channel performance.
Sales Support
- Business Partner for Sales Executives and Account Manager.
- Ad hoc analyses for short-term issues.
- Ensuring data quality and consistency.
Requirements
- At least first experience in the field of sales controlling in an IT related environment.
- Strong analytical and strategic thinking abilities to further develop the controlling.
- Understanding of sales processes and logic.
- Effective use of KPIs in sales.
- Present and explain figures in a way that is easy to understand and tailored to the audience.
- Proficiency with ERP and CRM tools, as well as data analysis.
- Proactive, results-oriented, and capable of working autonomously.
- Ability to exercise sound judgment, including knowing when to challenge or rethink existing processes to achieve better outcomes.
- Professional fluency in German and English.
What we offer
- A collaborative, supportive team culture focused on achieving outstanding results together.
- An environment where professionalism and fun go hand in hand, and great work is rewarding and engaging.
- Flexible work setup with a home office policy without office presence obligation, complemented by modern, well-equipped offices.
- Flexible working hours with a high degree of autonomy and trust.
- Continuous learning opportunities, including professional training and a budget for books.
- Language classes during working hours.
- Regular team activities - from sports events and gaming nights to international meetups and relaxed after-work gatherings.
- Performance-based compensation aligned with clear objectives.
We are looking forward to speaking with you!
