About Us

The Katholisches Kinderkrankenhaus Wilhelmstift, part of the ANSGAR GRUPPE, is a leading pediatric hospital in Northern Germany, specializing in advanced care with 261 inpatient and day-patient beds. Our Center for Pediatric and Adolescent Medicine integrates eleven departments and 22 specialized areas, facilitating a seamless healthcare experience. We provide top-tier medical care to approximately 11,000 inpatients and 50,000 outpatients, earning recognition far beyond Northern Germany.

For our 4-person IT team, we are seeking an experienced

IT System Administrator Client Management & Helpdesk (f/m/d)

to join us as soon as possible, full-time (38.5 hours/week).

Your Responsibilities:

1st-level support (phone, on-site, remote) via ticketing system
Independently and creatively handle 1st and 2nd level IT support (in-person, phone, remote)
Install workstations using software deployment (PCs & Thin Clients)
Manage printers
Set up and relocate workstations at all locations
Administer and use Microsoft Windows, Microsoft Office, and hospital/practice-specific applications
Create documentation and process descriptions
Participate in the planning and execution of IT projects

Your Profile:

Trained IT specialist for system integration (f/m/d), IT system electronics technician, or equivalent qualification
Additional qualifications, e.g., Microsoft Certified IT Professional (MCITP)
Experience in administering Microsoft Active Directory and related technical prerequisites (DHCP, DNS, GPO)
Relevant professional experience (preferably in healthcare), extensive know-how in client and software management
Comprehensive knowledge of operating systems and applications in Windows-based client environments and networks
High level of commitment, initiative, and teamwork skills
Fluent German (written and spoken), good English skills, and confident communication with users and colleagues.

We Offer:

More for your wallet: Fair and transparent pay according to AVR-Caritas, considering professional experience. Annual special payment, capital-forming benefits, employer-funded pension plan with a minimal employee contribution (0.4%), and an unlimited employment contract.
More for your planning security: Working hours Monday to Friday.
More for your development: Time off for regular training and further education, plus discounted distance learning courses.
More for your family: On-site daycare, financial support for childbirth, assistance with holiday childcare, and free family outings.
More for your well-being: Established company health management program with on-site and online courses to enhance personal well-being.
More for your health: Company reintegration management, company doctor, and free flu vaccinations.
More for your fitness: Free digital sports offerings and affordable memberships at fitness studios and discounted entry to Bäderland.
More for your money: Shopping benefits through platforms like Corporate Benefits.
More for your mobility: Subsidy for the Deutschland-Ticket, MOIA stop in front of the main entrance, and bicycle workshop.
More good things for you: Subsidized meals in the cafeteria with an in-house kitchen and employee parties.

Interested?

Apply now

Kath. Kinderkrankenhaus WILHELMSTIFT gGmbH

Human Resources Department | Markus Balters | Liliencronstraße 130 | 22149 Hamburg |

IT-Systemadministrator Client Management & Helpdesk (w/m/d)