Customer Project Portfolio Manager (m/w/d) zentrales Kundenmanagement

Customer Project Portfolio Manager (m/w/d) - Central Customer Management

Location: Berlin Kieback&Peter GmbH & Co. KG

Work Schedule: Full-time Employment Type: Permanent position Qualification Level: Activities with diverse qualifications

Desired Skills & Knowledge

• Engineering
• Coordination
• Leadership
• Risk Management
• Data Processing
• Exchange Traded Commodities
• MS Project
• People Management
• Metal
• Recruiting
• Project Management
• MS Power BI
• MS Excel
• Management
• PowerPoint
• Teamwork
• Self-motivation

Our Benefits

• Company bike program (Job-Rad)
• Health promotion
• Employee discounts
• Annual special payments
• Company ticket
• Company pension plan
• Flexible working hours
• Home office

Job Description

Your Responsibilities

• Portfolio and Project Steering: Oversee the entire project portfolio for central customers, actively monitoring project status, risks, dependencies, and bottlenecks. Evaluate and prioritize customer projects based on strategic relevance. Prepare and coordinate escalations.
• Risk Management: Conduct regular risk reviews, establish an early warning system, and derive measures with PMO management. Create and maintain a consistent risk log.
• Project Health Checks: Perform monthly or quarterly health checks for each customer project, evaluating them against PMO standards. Create health scores and recommend improvements.
• Reporting and Transparency: Generate an overarching project portfolio dashboard and consolidate status reports for all relevant projects. Prepare management reports and ensure consistent data quality.
• Methodology and Process Support: Assist project managers with PMO standards, methods, and templates. Contribute to process development and ensure compliance with governance requirements.

Your Profile

• Completed degree or comparable qualification in Business Administration, Project Management, Engineering, or similar.
• Ideally, several years of professional experience in project management.
• Knowledge in risk and project steering management.
• Proficient in tools such as MS Project, Excel, PowerPoint, and ideally Power BI.
• Good understanding of customer and service processes, with strong communication and conflict resolution skills.
• Analytical and structured thinking, with the ability to clearly prioritize complex issues.
• Convincing communication, confident conflict resolution, and assertiveness – even without direct management responsibility.
• Proactive, solution-oriented approach, with the ability to quickly recognize interdependencies.
• High level of teamwork and cooperation.

What We Offer You

• Tariff-based remuneration package (IG Metall) including Christmas and vacation pay, etc.
• 30 days of annual leave.
• Company pension plan with employer contribution.
• Employee academy with diverse training and development opportunities.
• Home office, flexible working hours, and a good, familial working atmosphere.
• Employee participation program, corporate benefits, health management.
• Subsidy for the Deutschlandticket.
• Company bike leasing for bicycles and e-bikes.

For detailed information on data processing, please refer to our data protection notices.

Contact

Hilda Neumann & Alicia Gedlich Questions? Team Recruiting Kieback&Peter GmbH & Co. KG Tempelhofer Weg 50 12347 Berlin Germany +49 30 60095 900 bewerbung@kieback-peter.de

You can alternatively send your application documents via email to bewerbung@kieback-peter.de or by post. All applications will be treated equally regardless of the submission method.

Professional Requirements:

• Business Administration, Data Processing, Governance, Engineering, Conflict Resolution, Microsoft Excel, Microsoft Powerpoint, Microsoft Project, Power Bi, Project Management, Process Development, Cycling

Personal Skills:

• Analytical Thinking, Self-motivation, Management Responsibility, Communication, Solution-Oriented, Teamwork, Persuasiveness

Education:

• Bachelor

Application

Apply Now

Industry:

ICT

Employer:

Kieback&Peter GmbH & Co. KG

Address:

Kieback&Peter GmbH & Co. KG Tempelhofer Weg 50 12347 Berlin

Web:

http://kieback-peter.de

Benefits: Job-Rad, Gesundheitsförderung, Mitarbeiterangebote, Jahressonderzahlungen, Firmenticket, Betriebliche Altersvorsorge, Flexible Arbeitszeiten, Homeoffice Remote Model: Hybrid