About Norbert Woll GmbH\n\nNorbert Woll GmbH is a family-owned company, managed by its owners, that has been dedicated to the development of innovative, high-quality cookware since 1979. Traditional craftsmanship and state-of-the-art technology go hand in hand.\n\n"Made in Germany" is more than just a slogan for us, as only local production can be spontaneous, flexible, and quality-assured enough to meet our standards. We are from the Saarland, and we are staying here. We are proud to export our products from here to over 60 countries, bringing more joy to cooking for customers worldwide.\n\nCurrently, over 100 people work at our locations in Saarwellingen and Saarbrücken in the areas of Sales, Export, Financial Accounting, Production, and Logistics.\n\n### Tasks\n\n#### IT Support and Workplace Management\n\n* Setup and configuration of PCs, notebooks, and printers\n* Installation and maintenance of software and workstations\n* Support for our employees with IT problems (First-Level Support)\n* User account creation and management (Windows, Microsoft 365, ERP system)\n\n#### IT Administration and System Support\n\n* Support in the administration of our ERP system (e.g., Sage)\n* Performing simple database queries (SQL) and analyses\n* Maintenance and documentation of IT systems\n* Support with hardware rollouts and IT projects\n\n#### Collaboration with External IT Service Providers\n\n* Coordination with external partners for network, server, and infrastructure\n* Support in the area of web systems (Shopware, Pimcore)\n* Interface between specialist departments and IT service providers\n\n### Profile\n\n#### Your Profile\n\n* Completed vocational training in the IT sector, e.g.:\n * Fachinformatiker Systemintegration (m/f/d)\n * Fachinformatiker Anwendungsentwicklung (m/f/d)\n * IT-Systemelektroniker (m/f/d)\n * or comparable qualification\n* Also suitable for:\n * Career starters\n * Graduates\n * IT-savvy career changers with practical experience\n\n#### Basic Knowledge in at Least One of the Following Areas\n\n* Windows and client systems\n* Microsoft 365\n* IT support and hardware setup\n\n#### Advantageous:\n\n* Basic knowledge of SQL or databases\n* Interest in ERP systems (e.g., Sage)\n* Interest in web systems (Shopware, Pimcore)\n\n#### Personal Strengths:\n\n* Independent and structured way of working\n* Reliability and sense of responsibility\n* Service orientation and teamwork skills\n* Willingness to learn and interest in new technologies\n\n### We Offer\n\n* Attractive starting salary\n* Permanent position in a successful medium-sized company\n* Flexible working hours with a flextime model\n* Possibility of home office after onboarding\n* Structured onboarding and support from experienced IT service providers\n* Modern IT infrastructure and professional systems (ERP, Shopware, Pimcore)\n* Very good development opportunities and assumption of own areas of responsibility\n* Further training and professional development opportunities\n* Flat hierarchies and short decision-making processes\n* Secure job with long-term prospects\n\n### Development Perspective\n\nThe goal of this position is the gradual build-up of internal IT expertise. In the future, you can take on more responsibility in areas such as IT administration, ERP support, or system support.\n\nImportant note: Please be advised that a valid work permit for Germany is required for non-EU citizens. Unfortunately, applications without a valid work permit and sufficient German language skills may not be considered.\n\nLNKD1_DE
