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- Software Implementation Specialist (DACH) M/F/X
Requirements
Must have:
- Based in Germany, Austria, or Switzerland
- Fluent in German and English (both written and spoken)
- Experience in project or change management, ideally within a SaaS or software environment
- Comfortable working in a fast-moving organisation where priorities shift and adaptability matters
- Excellent communication skills with the ability to explain technical concepts clearly to non-technical users
- Highly organised with strong attention to detail
- Willingness to occasionally travel within the DACH region for onsite client visits
- Bonus point - Veterinary background or experience working with veterinary professionals is a strong advantage
Responsibilities:
- Manage implementation projects end to end, from initial scoping through to go-live
- Deliver remote and onsite training to veterinary professionals across the DACH region
- Configure and customise Provet to each customers clinical workflows
- Advise customers on best practice and efficient use of the software
- Build strong relationships with stakeholders across independent practices, mid-market groups, and large enterprise accounts
- Work cross-functionally with internal teams to resolve issues and ensure smooth delivery
Company:
We are Nordhealth, the leading provider of cloud-based Practice Information Management Software (PIMS) to veterinary and therapy professionals. We have grown significantly over the past three years, reaching a team size of over 460 employees and supporting more than 50,000 professionals worldwide. Headquartered in Helsinki, Finland, we are a remote-first company with a mission to enhance patient care through software. We offer competitive compensation, flexible working conditions, and opportunities for professional growth, all while working in a meaningful and fast-growing industry.