Requirements
Must have:
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Based in Germany, Austria, or Switzerland
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Fluent in German and English (both written and spoken)
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Experience in project or change management, ideally within a SaaS or software environment
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Comfortable working in a fast-moving organisation where priorities shift and adaptability matters
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Excellent communication skills with the ability to explain technical concepts clearly to non-technical users
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Highly organised with strong attention to detail
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Willingness to occasionally travel within the DACH region for onsite client visits
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Bonus point - Veterinary background or experience working with veterinary professionals is a strong advantage
Responsibilities:
- Manage implementation projects end to end, from initial scoping through to go-live
- Deliver remote and onsite training to veterinary professionals across the DACH region
- Configure and customise Provet to each customers clinical workflows
- Advise customers on best practice and efficient use of the software
- Build strong relationships with stakeholders across independent practices, mid-market groups, and large enterprise accounts
- Work cross-functionally with internal teams to resolve issues and ensure smooth delivery
Company:
At Nordhealth, we are the leading provider of cloud-based Practice Information Management Software (PIMS) to veterinary and therapy professionals. We are a remote-first company headquartered in Helsinki, Finland, with a rapidly growing team of over 460 employees. We focus on enabling healthcare professionals to deliver better patient care through our software, and we offer a meaningful role in a fast-growing, global company. We value continuous improvement, diverse teams, and autonomy, and we provide competitive compensation, flexibility, and professional growth opportunities.