Software Implementation Specialist M/F/X - Düsseldorf

Requirements

Must have:

• Based in Germany, Austria, or Switzerland
• Fluent in German and English (both written and spoken)
• Experience in project or change management, ideally within a SaaS or software environment
• Comfortable working in a fast-moving organisation where priorities shift and adaptability matters
• Excellent communication skills with the ability to explain technical concepts clearly to non-technical users
• Highly organised with strong attention to detail
• Willingness to occasionally travel within the DACH region for onsite client visits

Bonus point:

• Veterinary background or experience working with veterinary professionals is a strong advantage

Responsibilities:

• Manage implementation projects end to end, from initial scoping through to go-live
• Deliver remote and onsite training to veterinary professionals across the DACH region
• Configure and customise Provet to each customer's clinical workflows
• Advise customers on best practice and efficient use of the software
• Build strong relationships with stakeholders across independent practices, mid-market groups, and large enterprise accounts
• Work cross-functionally with internal teams to resolve issues and ensure smooth delivery

Company:

At Nordhealth, we are the leading provider of cloud-based Practice Information Management Software (PIMS) to veterinary and therapy professionals. As a remote-first company headquartered in Helsinki, Finland, we have grown significantly, with more than 50,000 professionals using our software daily. We value continuous improvement, diverse teams, and autonomy, and offer competitive compensation, flexibility, and professional growth opportunities. If you're passionate about driving change in the healthcare industry, we would love to hear from you.