Requirements
Must have:
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Based in Germany, Austria, or Switzerland
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Fluent in German and English (both written and spoken)
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Experience in project or change management, ideally within a SaaS or software environment
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Comfortable working in a fast-moving organisation where priorities shift and adaptability matters
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Excellent communication skills with the ability to explain technical concepts clearly to non-technical users
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Highly organised with strong attention to detail
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Willingness to occasionally travel within the DACH region for onsite client visits
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Bonus point: Veterinary background or experience working with veterinary professionals is a strong advantage
Responsibilities:
- Manage implementation projects end to end, from initial scoping through to go-live
- Deliver remote and onsite training to veterinary professionals across the DACH region
- Configure and customise Provet to each customer's clinical workflows
- Advise customers on best practice and efficient use of the software
- Build strong relationships with stakeholders across independent practices, mid-market groups, and large enterprise accounts
- Work cross-functionally with internal teams to resolve issues and ensure smooth delivery
Company:
At Nordhealth, we are the leading provider of cloud-based Practice Information Management Software to veterinary and therapy professionals. Our mission is to enable healthcare professionals to deliver better patient care through software. We offer a meaningful position within a fast-growing, global company, remote-first working with flexibility, competitive compensation and benefits, as well as learning and professional growth opportunities. Our team is passionate about making an impact in the digital healthcare space, and we are headquartered in Helsinki, Finland, with colleagues working from various locations.