Account Manager (f/m/d)

About this job

🚀 Join NUNAMI as an Account Manager

At NUNAMI, we're reshaping the future of e-commerce. Based in Hamburg and growing fast, we're a B2B SaaS startup helping online businesses convert more visitors into enthusiastic buyers. Our AI-powered solution delivers personalized product recommendations and smart engagement tools that win back abandoning shoppers- boosting revenue for top brands and stores. We're now looking for a proactive, growth-oriented Account Manager with strong ownership and accountability to help us build the next generation of our product.

Aufgaben

🛠️ What You'll Be Doing

You'll work directly with the Chief Revenue Officer and play a key role in growing NUNAMI. This role focuses almost entirely on account management -- not cold outreach. You'll identify and convert qualified shops through our partner network, with most conversions happening via demo calls or email. Clear expectations, no bureaucracy -- just space to own your work and grow quickly.

Your key responsibilities

Acquisition:

You'll proactively identify and acquire new e-commerce clients through:

• 10% Direct outreach via calls, emails, and LinkedIn DMs
• 60% Targeted campaigns on affiliate platforms
• 30% Qualifying leads and converting interest into active partnerships

Client Enablement:

You will take full ownership of guiding new clients from initial awareness to successful onboarding and long-term value creation. Your responsibilities include:

• Pre-qualifying leads (inbound & outbound)
• Managing outreach and inbound leads to build early trust
• Leading discovery and demo calls that align needs with our solution
• Setting clear expectations to foster trust and commitment
• Enabling clients throughout evaluation and decision-making
• Handling objections with empathy and outcome-focus
• Driving conversion and ensuring a smooth handover to implementation

Partnership Management

In close collaboration with your Manager, you will:

• Support and grow our partner network
• Contribute to joint go-to-market activities and referral flows
• Maintain strong partner relationships to drive shared success

⏰ Role Details

• Hours: 40 hours per week
• Location: Remote
• Start: ASAP -- we move fast!

Qualifikation

🧠 What You Bring

• 2-6 years of experience in sales/account management in the e-commerce ecosystem (preferably e-commerce tech, also welcome: affiliate platforms/agencies, D2C or e-com brands)
• Fluent in German & English
• Proactive, with strong ownership and a growth mindset
• Comfortable with feedback, both giving and receiving

Benefits

💻 Perks & Benefits

• Remote-first (work from anywhere)
• Flexible hours (we care more about outcomes than clocks)
• Flat hierarchies and real ownership from day one
• Supportive Revenue & GTM team to help you succeed
• Strong RevOps support to remove friction and boost performance
• An experienced manager who invests in your growth
• Loyal clients and a proven product-market fit
• High probability of success - you'll be joining at just the right time
• ...and yes, there's a fruit basket (self-funded, still delicious**)

If you're excited about building software and a company, working closely with experienced leaders, and moving fast without cutting corners - we'd love to hear from you.