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Data Migration Specialist
Location: Berga-Wünschendorf
Employment Type: Full-time, Permanent
Summary
- Working Hours: Full-time
- Type: Permanent
Desired Skills & Knowledge
- Customer Success
- Integrity
- Edge
- Programming experience
- START
- across
- CAN
- Data Migration
- Translation software
- Administration
- Business Coaching
- MS Access
- Python
- Make
- Migration
- MOST
- Support
- MS Excel
- Data-Analysis
- Flexibility
- Resilience
Job Description
Phorest powers over 11,000 hair, beauty, and medi-spa businesses using our software across the globe. Our aim is to capture 25% of the market globally - that's one million businesses and a billion-dollar company.
We are looking for a Data Migration Specialist to join our team at Phorest. As part of our Technical Services team within Onboarding, you'll lead the technical side of the onboarding process for our premium clients-planning, executing, and delivering seamless data migrations onto the Phorest platform. You'll blend your technical expertise with top-notch customer service to drive real impact and help our clients thrive.
Phorest is more than a software company. We're a community of people united by a shared mission to help build a stronger and more resilient Beauty industry. While our platform supports salons around the world, it's our people who bring that mission to life every day.
Founded in 2002, Phorest has grown into a place where people can do meaningful work, learn from one another and make a real impact. We believe in developing our own talent, supporting personal and professional growth and creating an environment where everyone has the space to thrive. Collaboration, mentorship and continuous learning are at the heart of how we work.
At Phorest, we're driven by purpose, grounded in our values and proud to play a part in shaping the future of the industry, together with the community we serve. Founded in 2002 Co-workers 400+ Canada, USA - Fully Remote
Your Responsibilities
- Own and execute data migrations from a variety of competitor platforms, ensuring maximum data accuracy and completeness.
- Partner closely with onboarding specialists and clients to understand their unique needs and migration timelines.
- Create and manage detailed migration plans that maintain data integrity and client satisfaction.
- Troubleshoot issues and provide responsive, empathetic support throughout the migration process.
- Collaborate with our development team to refine and enhance internal tools and processes.
- Take the lead on complex migrations for high-value clients, ensuring a premium onboarding experience.
- Work cross-functionally with Sales, Customer Success, and Product teams to deliver a cohesive and seamless client journey.
Phorest is at the forefront of technological innovation. Join us and work on cutting-edge projects that challenge you to think outside the box and bring your boldest ideas to life.
- Meaningful Impact: Your work at Phorest will impact millions of users in the beauty industry. From small salons to large enterprises, your contributions will shape how businesses operate and thrive.
- Work-Life Balance: We understand the importance of work-life balance. With flexible work arrangements, you can excel in your career while maintaining a healthy lifestyle.
- We Grow Our Own Timber: At Phorest, your development matters. We provide ample opportunities for skill enhancement, career advancement, and attending industry events like ShipitCon.
A unique company culture
Our corporate culture reflects our character and personality as a business. When we ask our team what they enjoy most about Phorest and their job, our culture has almost always been the answer.
Your Profile
This role is perfect for someone who enjoys solving technical challenges, building relationships, and taking ownership of their work in a fast-paced, collaborative environment.
- Bachelor's degree in Business Administration, Information Management, or related field. We welcome candidates with diverse backgrounds - relevant technical certifications and equivalent experience may substitute for formal education.
- Experience with data migration, data analysis, or a similar technical role is desirable but not required. We value transferable skills and eagerness to learn in this area.
- Some experience with SQL or database concepts is desirable, but we prioritize curiosity and a demonstrated ability to learn new technical areas.
- Interest in programming concepts and willingness to develop technical skills - prior Python experience is helpful but not required.
- Excellent communication skills with the ability to explain technical concepts to non-technical audiences.
- Customer-oriented mindset with strong interpersonal skills.
- Collaborative approach and ability to work effectively across different teams.
What We Offer You
Phorest currently offers a range of fully employer-paid benefits including Medical, Dental, Life, AD&D, Short Term Disability, an EAP, and wellness perks. Employees also have access to optional extras, such as a 401(k) and a range of upgraded insurance options. Career development is important to us. We even have our own in-house Learning and Development/Business coach and many online resources including LinkedIn learning. We like to have fun, build camaraderie through regular social events. Phorest also encourages Employee Resource Groups, you will have the opportunity to join or champion a club, society, or group.
Contact
Contact Fiona Brady Senior Talent Acquisition Partner - People
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Technical Requirements
- Coaching and Mentoring
- Onboarding
- Innovation
- Customer Experience
- Recruiting
- Technical Development
- Upselling
- Event Management
- Sales
Personal Skills
- Diligent and Dedicated
- Social Competence
- Teamwork
Education
- Bachelor's Degree
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Application
Apply Now
Industry:
Other / Unknown
Employer:
Phorest Currently
Address:
Phorest Currently 07980 Berga-Wünschendorf