Customer Service Mitarbeiter (w/m/d)

Job Details

• Location: Neuss
• Company: Poolia Deutschland GmbH
• Employment Type: Full-time, Permanent
• Qualification Level: Skilled Workers (Professions) B - Skilled Workers

Responsibilities

• Processing of complaints and acting as the point of contact for all inquiries and information.
• Customer support.
• Order entry and continuous tracking.
• Preparation of delivery notes, credit notes, and invoices.
• Tracking and written recording of reported incidents.
• Processing of returns in German and English.

Your Profile

• Completed commercial apprenticeship or similar qualification.
• Professional experience in customer service/customer support desirable, as well as experience in a manufacturing company.
• Proficient in common MS Office applications.
• Very good German and English language skills.
• Quick comprehension, good understanding of numbers, and strong communication skills complete your profile.

We Offer

• Permanent employment contract.
• 27 vacation days in the first year of employment.
• Collective agreement-secured employment relationship.
• Free Deutschlandticket.
• Independent work.
• Flexible working hours.
• Home office option.

Contact

• Contact Person: Vanessa Arntz
• Email: duesseldorf@worksmart.de
• Phone: 49 211 936564 0
• Company Address: Worksmart GmbH Niederlassung Düsseldorf, Friedrichstraße 82, 40217 Düsseldorf

Additional Information

• Industry: Employment Services
• Employer: Poolia Deutschland GmbH
• Address: Poolia Deutschland GmbH, Friedrichstraße, 40217 Düsseldorf
• Website: http://poolia.de
• Remote Model: Hybrid