Kundenberater / Quereinsteiger Telekommunikation (m/w/d)

Job Advertisement: Customer Service Representative / Career Changer - Telecommunications (m/f/d)

Employment Type & Location

• Part-time and Full-time
• Hybrid
• Schulstraße 38, 09125 Chemnitz
• With or without previous experience (career changers welcome)
• Start Date: 06.02.2026

Customer Service with Sales Flair -- Your Job in the Mobile Communications Industry:

Are you looking for a role without call center stress, but still want communication and commission opportunities? Do you enjoy working in a structured manner, but also have an eye for sales potential?

Then join regiocom in Chemnitz and start your career as a Customer Service Representative (m/f/d) in the mobile communications sector -- a secure job, great benefits, and a team with positive energy ✨

About Us - regiocom Customer Care:

regiocom is one of the leading customer service companies in Europe. Over 6,000 colleagues work daily for well-known brands in telecommunications, energy & services. In Chemnitz, we are looking for you for a customer service project in the mobile communications industry -- with prospects and development opportunities.

What You Will Receive:

• €2,470 base salary + €0.50 attendance bonus / hour
• Additional commission model -- performance pays off
• Fully paid training in full-time on-site with continuous coaching
• Up to 30 days of vacation
• Hybrid working after the probationary period, including home office allowance and technology package
• Job ticket (subsidy for the Deutschlandticket) and e-bike leasing
• Professional development through our talent program
• Regular team events
• A great team that truly sticks together -- honest, direct, supportive

What You Bring:

• Excellent German language skills (C1/C2)
• Confident use of PC & standard applications
• Structured, reliable work approach
• Interest in mobile communications & sales
• Motivation & willingness to learn -- career changers welcome
• You are available for flexible working hours

Your Responsibilities:

• Handling customer inquiries via phone
• Identifying sales potential and providing appropriate advice
• Careful documentation in the system

No cold calling. Structured customer service with a sales component.

Working Hours: Full-time | flexible shifts (Mon-- Sun from 07:00--22:00)

Does This Sound Like Your Vibe?

Apply now easily -- we'll get back to you quickly.

Whether it's your first job or your next career step: Your drive matters -- not your perfect resume.

▶ Start with us on 20.03.2026.

We are a diverse, open-minded company and welcome applications from people with and without disabilities.

We look forward to hearing from you!

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