Quality Assurance & Operations Manager (part-time 20hrs/week; all genders)

Join Us in Shaping a Greener Future!

At Resourcify, we're on an ambitious mission to make waste a thing of the past. We help companies with product recovery and circularity reporting. By combining smart software with practical recycling and take-back solutions, we make it easier for businesses to reduce waste, recover valuable materials, and move towards a circular economy.

Today, global brands such as McDonald's, Johnson & Johnson, Siemens, and OBI trust Resourcify to manage and improve their waste and recycling operations. As a Series B company based in Germany, we're operating in 19 countries around the world building the technology and services that will power the future of circularity.

As our Quality Assurance & Operations Manager, you'll build and own the quality and compliance foundation that enables Resourcify to scale across EMEA and the US.

Your Mission

You'll own compliance and internal quality assurance across our operations — building the systems and processes that ensure we stay compliant across markets and partners in a scalable, effective way. You'll consult our Solutions team during the conception of new markets, shaping requirements from the ground up, then take full ownership within Operations to enforce, oversee, and continuously improve them. This means translating regulatory requirements into robust frameworks, conducting internal audits, and ensuring our operational processes consistently meet the bar we set.

This is a part-time position (20 hours/week), which can develop into a full-time position (40 hours/week).

In this role, you'll:

• Build, implement, and continuously improve our Quality Management System (QMS), including SOPs, process documentation, and document control standards.
• Plan and conduct internal audits of our operational processes, driving corrective and preventive actions to ensure we consistently meet our own bar.
• Consult our Solutions team during the conception of new markets and partner setups, helping shape compliance requirements from the ground up.
• Take full ownership of enforcing and overseeing those requirements within Operations — qualifying, auditing, and monitoring recycling and collection partners against our quality and regulatory standards.
• Define and manage partner governance processes, including supplier audit cycles and remediation tracking.
• Monitor regulatory developments across active markets and ensure we stay ahead of compliance obligations in a scalable, structured way.
• Own all documentation required for ISO certifications, insurers, enterprise customers, and external audits.
• Serve as the go-to expert for quality and regulatory topics across the organization.

What We Value In You

Essential

• You have experience building or managing Quality Management Systems.
• You have experience conducting or managing supplier and third-party audits.
• You are confident creating and maintaining SOPs, process documentation, and document control systems.
• You enjoy bringing structure to complex operational processes and continuously improving them.
• You communicate confidently across teams and can collaborate effectively with both internal and external stakeholders.
• You take ownership, work independently, and have a hands-on, execution-oriented mindset.
• You are fluent in English; German is a strong plus.

Nice To Have

• Experience working in pharma, med-tech, or another highly regulated industry.
• Experience with certification bodies, enterprise customer audits, or insurer compliance requirements (e.g. ISO 9001 and/or ISO 14001).
• Knowledge of sustainability, recycling, waste management, or circular economy topics.
• Experience working in a fast-growing startup or scale-up.

How We Appreciate and Empower Resourcians

We believe great people do their best work when they have ownership, flexibility, and trust. That's why we offer:

• A fast-growing company with a meaningful mission.
• Flexible working hours and a high level of autonomy.
• 30 vacation days with additional flexibility when needed when working 5 days per week.
• Remote-first work within Germany and employment options in Austria.
• Beautiful office spaces in Hamburg and Berlin.
• Workation opportunities of up to 3 months.
• Annual company offsites and regular team events.
• High-quality equipment and a home office budget.
• A team that genuinely enjoys working together and supporting one another.

Our Hiring Process

We aim to keep our process transparent and efficient.

1. Introductory conversation
2. Hiring Manager interview
3. Practical case study
4. Meet the team
5. Reference checks
6. Offer

We Celebrate Our Differences

At Resourcify, we're proud to be an Equal Opportunity Employer. We believe diverse teams build better products, make better decisions, and create greater impact. We welcome applicants from all backgrounds, experiences, and perspectives. Think this role could be a fit? We'd love to hear from you.