Systemadministrator (m/w/d) - München

About Us

We are SBIT -- a modern system house with around 60 bright minds focused on Managed & Professional Services. We build cloud solutions, networks, and firewalls that measurably deliver business value. For you in the support area, this means: 2nd Level with real impact -- directly at the interface between user, system, and solution. You will gain responsibility, real remote work, mentoring by seniors, certifications, and projects that challenge you professionally. Little travel, much impact in the professional services context.

What awaits you at SBIT

• Resolve Incidents and Service Requests: You will receive requests via the ticketing system or hotline and personally ensure that problems are resolved quickly and reliably.
• Maintain an Overview: You will classify, prioritize, and document requests -- and process them yourself or as part of a team, always with our SLAs in mind.
• Support Users & Systems: You will take care of Microsoft servers, clients, and user support, including hardware provisioning via Intune.
• Support Customers On-Site: You will regularly be on-site with customers, get to know their IT landscapes, and find solutions that truly fit.

What you should bring

• Completed apprenticeship as a specialist in IT or a comparable qualification.
• Good knowledge of Microsoft 365, Entra, and Exchange Online, as well as support for Windows Clients & Windows Servers.
• Experience with hardware provisioning via Intune.
• Basic knowledge of Microsoft Azure and antivirus solutions.
• German language skills at C1 level.
• Residence in the region of our Munich branch for regular client deployments in the office or customer visits (max. 30 km distance).
• Ideally, a completed Microsoft certification or the willingness to obtain one.

What we offer:

• Flexibility & Low Travel: You have freedom for private appointments, your family, or your morning sports routine due to flexible working hours. Customer appointments are also plannable. However, it is important that you live within 30 km. 2 days of home office, 3 days on-site (office/customer) are the norm.
• Further Development & Certifications: Manufacturer training (e.g., from Microsoft, Dell, HP, Lenovo), technology certifications (e.g., Azure, Microsoft, Fortinet, Sophos, etc.), and mentoring by seniors in practice. You choose what you need.
• Health & Fitness: Jobrad and Egym/Wellpass for athletes. Treadmill to stay fit during work. Darts, console, or table football for varied breaks.
• Team Spirit: The team of 60 plus office dogs is our feel-good center. Teamwork & respect are part of our code of values. We regularly have joint lunches like pizza or BBQ.
• Equipment & Flex: Look forward to modern hardware, home office setup, and a top-equipped kitchen and air conditioning in the office.

Curious?

Then we look forward to receiving your meaningful application including your salary expectations. If you feel like it, also write us your Big Five for Life! We're into that!

Unsure if you meet all the requirements? Apply anyway! Your motivation and passion count with us!

Application Process and Contact:

Contact Person:

Janik Sohn

Application Process:

As soon as your CV is received, we will get back to you within three days. Ideally, we will invite you directly to a short video interview (approx. 20-30 minutes) -- this time directly with your future 2nd Level team. If it works for both sides, a technical interview will follow. And if that match is also right, you will receive your offer -- without a long application marathon.