Stellvertretender Teamleiter Inside Sales & Lead Virtual Office Product (everyone is welcome) - Berlin

Your Responsibilities

• Operational Management & Team Development: Steering, coaching, and further development of the Inside Sales team.
• Active Participation in Daily Business (Inbound & Outbound): Handling and processing customer inquiries via phone and email, taking over escalation cases, and active acquisition of new customers by phone.
• Interface & Coordination: Close collaboration with all relevant departments (e.g., Marketing, Legal, Finance, Sales, Operations).
• Product Ownership Light: Product development for Virtual Office**.
• Pricing & Offer Management: Regular review and adjustment of pricing structures to ensure competitiveness and profitability.
• Customer Analysis & Business Development: Analysis of existing customers and opportunities to identify growth potential.
• Marketing & Promotion: Development and implementation of targeted promotional campaigns together with the marketing team.
• Reporting & Tools: Utilization of Sugar CRM (future Salesforce) and Power BI for analysis and management of relevant KPIs.

Your Profile

• Studies in Business Administration or a comparable education -- alternatively, several years of relevant professional experience in a comparable position.
• Professional experience in sales or product management.
• Strong passion for sales and enjoyment in acquiring, retaining, and maximizing customer potential.
• Strong enjoyment of telephone customer contact as well as a high degree of closing strength.
• Results-oriented and entrepreneurial thinking with a clear focus on revenue, margins, and goal achievement. Resilience and stress resistance are also part of your DNA.
• Analytical skills and a very good understanding of sales strategies, market mechanisms, and customer needs.
• Confident use of CRM and BI tools (ideally Salesforce, Power BI).
• Strong communication skills, empathy, hands-on mentality, and enjoyment of cross-departmental collaboration.
• Very good German language skills, both written and spoken.

What We Offer You

• An attractive salary, flexible working hours, and partial home office.
• Above-average contribution to company pension schemes.
• Company supplementary health insurance.
• Employee discounts.
• "Du" culture at all levels.
• High degree of creative freedom, a appreciative work environment, and an open corporate culture.
• Attractive development opportunities in a modern, future-oriented company.
• Internal training opportunities (Sirius Academy).
• Health management and sports activities.
• Team & Company Events.