Customer Solutions / Key Account Management / Sales Management - Colocation Services (w/m/d)

Customer Solutions / Key Account Management / Sales Management -- Colocation Services (w/m/d)

IT starts with us! For 25 years, we have been experts in colocation and internet, offering a wide range of opportunities for IT professionals, engineers, electrical technicians, and commercial staff.

We connect "everything and everyone," successfully planning, building, and operating data centers with 100% green electricity, certified according to DIN EN ISO/IEC 27001:2022 and DIN EN ISO 50001:2018.

We are part of a strong community and located in the heart of Berlin.

Our customers are diverse -- IT companies from Berlin and Brandenburg trust us, as do globally active TOP "Trillion-dollar-companies."

For many years, we have been the leading data network node in eastern Germany and are constantly growing with enthusiasm for this challenge.

We are a medium-sized company with a cooperative leadership style, where employees see themselves as the IPB family, supporting each other to achieve success together.

Our offerings are individual, demanding, and diverse. This ensures our customers receive exactly what they need, with no hidden costs or services. The hub is the metropolis of Berlin, meaning travel activities are rarely necessary.

We are looking for

The primary area of responsibility is handling national and international customer inquiries for new and existing customers. Cross-functional collaboration with order/project management, the IT department, and data center management is crucial.

Your Tasks

• Point of contact for customers, key accounts, and maintaining customer relationships
• Developing offers for customized data center solutions for local, national, and international customers
• Communication, consultation, and conceptualization for complex inquiries in German and English
• Support and coordination of international projects and tenders
• Cross-functional coordination of technical customer requirements to create a qualified offer
• Arranging and conducting customer appointments and data center tours, together with data center management
• Representing the company at events
• Planning and structuring personal activities
• Potentially supervising and training apprentices (IT specialists for system integration, IT system electricians, IT system clerks, office management clerks)
• Documenting work content in a CRM/ERP and documentation system

Our customers come to us, so you do not need to engage in cold acquisition.

Your Profile:

• You have completed commercial training, an ongoing or completed degree, or similar qualifications, combined with a basic understanding of technical contexts and IT topics.
• You have experience in customer communication.
• You communicate in a solution-oriented manner.
• You possess confident German skills and good English skills, both written and spoken.
• You are always motivated to offer and sell the best solution to our customers.
• Independent action, structured and responsible work, and a good ability to grasp new concepts, even in unfamiliar territory, are a matter of course for you.

We wish for our colleagues to have a dedicated and individual work style, and we support our customers based on projects, meaning there are no regional or alphabetical divisions.

Our Offer:

We offer you a corporate culture with excellent future prospects, characterized by flat hierarchies and a partnership-based approach. Additionally, you can expect:

• Family-friendly, secure, and system-relevant part-time or full-time position
• Permanent employment contract and up to 30 vacation days
• Attractive salary
• Flexible working and break times
• Option for mobile working (home office)
• Overtime compensation (you decide whether as time off or financial compensation)
• Voluntary special benefits (e.g., Christmas bonus, vacation pay, bonuses)
• Training and development opportunities (internal and external)
• Full coverage of travel expenses (negotiable as part of salary)
• Membership in the Urban Sports Club (employer contribution)
• Bicycle leasing (employer contribution)
• Employer-funded company pension plan
• Company health management
• Team events & company events
• A wide selection of free drinks, fruit, and vegetables in the office

IPB Internet Provider in Berlin GmbH Lützowstraße 106

You can also reach us at +49 30 9203739-15.

Further information on the processing of your applicant data at I/P/B/ can be found here under point 5. Own services/applications. Please send your application, including your salary expectations, CV, last employment reference, and apprenticeship or university degree certificate, to Doreen and Janine (bewerbung@ipb.de).

Type of Degree

• Completed vocational training / apprenticeship
• University degree / Dual study program / Cooperative education college
• (Qualifying) secondary school leaving certificate