Key Account Operations Manager (gn)

About the Role

Start: Immediately | Level: Intermediate | Location: Hamburg, hybrid | Working Hours: Full-time (40h/week)

Your start in the Commercial Team at ESN & More!

As a Key Account Operations Manager (gn), you will be responsible for the operational support of our Key Account Managers, the expansion of strategic customer relationships, and the preparation of presentations, appointments, and data-based reporting. Do you have experience in project and process management, work hands-on, and are eager to advance the ESN & More Nutrition brands? Then get in touch and become part of the team.

Your Mission with Us

• You will support our Key Account Managers (KAM) in building and strengthening the most important customer relationships and act as a point of contact for internal and external stakeholders (including Trade Marketing, Business Intelligence, IT, Fulfillment Partners).
• In coordination with the KAM and other departments, you will prepare presentations and appointments with our partners and be an important content sparring partner.
• Your strong entrepreneurial thinking will support the development of new business areas and our internationalization.
• You will communicate confidently and consistently with central buyers and service providers.
• You will make data-driven decisions and create reports.

Your Experience & Skills

• You hold a degree in business administration or an equivalent qualification with relevant further training.
• You have 1-3 years of professional experience and knowledge in project and/or process management, ideally in a fast-growing, dynamic company.
• You are a generalist with a quick grasp of concepts, decisiveness, and a "hands-on" mentality.
• You are proficient in MS Office; knowledge of leading CRM, ERP, and shop systems is a plus.
• For internal and external communication, you have very good German and English language skills, both written and spoken; further foreign language skills are an advantage.
• You have a strong interest in the German and European FMCG industry and a passion for our products.

Why Us?

At The Quality Group, over 1,200 people work with a common mission: to rethink nutrition – healthier, smarter, and with real added value for the community.

We believe in team spirit, personal responsibility, and the courage to push boundaries. Every contribution counts, regardless of location or department.

Depending on where you join us, you can expect various benefits, including:

• Attractive employee discounts on ESN & More products
• Flexible working hours & home office options
• Subsidies for mobility & fitness (e.g., Wellpass, Deutschlandticket)
• Company pension plan
• Workation options and more

During the application process, you will learn which specific benefits await you at your location and what it means to be part of TQG: A company that shapes the future of nutrition with passion, quality, and courage.

About Us

The Quality Group (TQG) is an innovative provider of sports nutrition products, uniting the successful brands ESN and More Nutrition since 2021.

Since 2004, ESN has been the German market leader in sports nutrition, offering products such as protein powders, bars, and supplements aimed at ambitious fitness goals. More Nutrition, founded in 2017, stands for healthy, sugar-reduced nutrition products and offers solutions for conscious eating and weight management – without compromise.

TQG's vision is to support people in becoming the best version of themselves. With passion and innovative strength, the company develops high-quality products that promote health, performance, and joie de vivre. With an agile corporate culture and exciting career opportunities, TQG is a strong partner not only for customers but also for employees.

This is us -- The Quality Group -- nice to meet you! Now it's your turn! We look forward to your application! Regardless of gender, age, origin, or identity – who you are and what you bring matters to us. Become part of our team and grow with us.