UX Designer (m/f/d)

Requirements

Must have:

• 5+ years of professional experience in UX design (medior/senior capacity).
• A bachelors degree or vocational qualification in design, HCI, or a related field.
• Skilled at creating wireframes, prototypes, and design documentation using tools such as Figma.
• Experience working with or contributing to design systems.
• Ability to validate designs through research, usability testing, and feedback.
• Strong collaboration and communication skills to work effectively with engineers, product managers, and other designers.
• Proficient in English for clear communication across teams.
• Passionate about accessibility, inclusivity, and solving complex design challenges.
• Proactive mindset and drive for continuous improvement.

Responsibilities:

• Responsibility for the entire design process from initial discovery to final delivery.
• Identification of research needs and transformation of insights into intuitive, accessible, and inclusive user experiences.
• Creation of wireframes, mockups, user flows, and prototypes using the most appropriate tools and methods.
• Facilitation of collaborative ideation and problem-solving with teammates and stakeholders.
• Ensuring consistency and efficiency through the use of the design system, including proposing improvements or new components when needed.
• Validation and refinement of designs through feedback gathering, usability testing, and data analysis.
• Delivery of clear communication and comprehensive handover documentation for seamless developer implementation.
• Close collaboration with Product Managers, Engineers, and other stakeholders to shape user-centered solutions and drive product outcomes.
• Contribution to raising UX maturity and improving design processes across the organization.
• Continuous monitoring of emerging trends, tools, and best practices within the UX field.

Company:

At TOPdesk, we are an international software company specializing in service management with 900 employees across 8 countries and 5,000 customers worldwide. For our Kaiserslautern office, founded in 2004, we offer a pleasant working atmosphere with flat hierarchies and an open work environment. We provide permanent employment contracts, flexible working hours, and a range of employee benefits including 30 days of annual vacation, remote work options, and opportunities for personal development. Our multidisciplinary product development team values creativity, user-centric thinking, and collaboration, ensuring a supportive and dynamic workplace.

Benefits:

• Permanent employment contract
• Flexible working hours
• 30 days of annual vacation
• Remote work options
• Opportunities for personal development