Mitarbeiter Customer Service/Vertriebsinnendienst (m/w/d)

Zuther & Hautmann: Changing the World of Homecare

Zuther Hautmann has been a service company for medical technology and medical products for doctors and clinics for over 25 years. We are also specialists in oxygen and ventilation therapy in patient care.

As a subsidiary of VitalAire Germany, which is part of the Air Liquide Group, we are part of a nationwide organization and therefore a strong partner for our customers and patients.

The commitment of our employees and their drive for further development and qualification make Zuther Hautmann a dynamic and continuously growing company in the future-oriented healthcare sector. The involvement of many employees and their motivation to grow have made Zuther Hautmann what we are today - a versatile service provider in medical technology that can look back on 30 years of success.

We see ourselves as carefluencers and focus on maximum humanity.

We work together. For ourselves and for others. With us, you can grow personally, develop professionally and enjoy your work. Do you also want to improve the lives of others? Then this is the right place for your application!

Make a Difference | Your Mission

• You will be responsible for qualified customer service in the telephone processing/maintenance of customer contacts and will handle inquiries received by phone, e-mail, and post, including standard orders, returns, collection orders, and credit notes.
• You enjoy working efficiently and are responsible for organizing the ordering process.
• You will be responsible for creating cost estimates and quotes, as well as their follow-up.
• You will not only be in contact with our patients* but also with health insurance companies, clarifying specific patient provisions, such as rejections of cost coverage.
• You will work together with the field service & technical team to arrange internal material deliveries.
• To ensure everything is correct and information is stored accurately, you will be responsible for data maintenance in the areas of debtors, equipment, and conditions.

People for People | Your Carefluencer Profile

• Completed vocational training - preferably in a commercial or healthcare field, but not a requirement.
• Initial professional experience in the aforementioned field: Customer Service, Internal Sales, Contact Center, or commercial field.
• Good knowledge of common Google Workspace (or MS Office) tools; knowledge of SAP (SD - Sales and Distribution) is an advantage.
• Good communication skills and a structured and efficient way of working.
• Teamwork and flexibility, as well as organizational skills.

What You Can Expect | Our Benefits for You

• Easy Arrival: We place great value on a good working atmosphere. Helpful and friendly colleagues will welcome you with open arms and look forward to exchanging ideas together in regular meetings.
• Tailored for You: With our wide range of further training opportunities, you can expand your knowledge horizon individually and as needed - the best conditions for growing with new challenges.
• Your Commitment Pays Off: We reward your commitment with fair remuneration, including company pension plan. With flexible working hours (upon agreement), home office (mobile working), and 30 days of vacation per year, work and leisure remain in balance. Furthermore, we offer you the option of a job bike leasing, free drinks, and other benefits, such as a subsidized Urban Sports Club membership.
• Additionally for you and your relatives (parents, children, and partner): Through myFürstenberg, you will receive a (digital) offer to strengthen mental health and individual development - for example, in the areas of work & workplace, personality, medical advice, and family & partnership.

Do you still have questions? Our recruiting team will be happy to answer them at the following phone number or via WhatsApp: 0173-4149615 between 9:00 AM and 4:00 PM.

Become part of the Carefluencer team! Apply now online, including your desired start date and salary expectations with your CV. A cover letter is not required.

Please note that for data protection reasons, we only consider applications received through our online application system. Simply use the application button. Registration is quick - let's go!

We look forward to hearing from YOU!

VitalAire GmbH Human Resources Department Bornbarch 2 22848 Norderstedt

Work Location: Waren (Müritz) Employment Type: Full-time

Our Differences Make Our Performance

At Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders, and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to innovate by living our fundamentals, acting for our success, and creating an engaging environment in a changing world.

Benefits: Pension Plan Remote Model: Field