Corporate Subscriptions Account Manager - NutraIngredients

Corporate Subscriptions Account Manager - NutraIngredients

Location:

• Berga-Wünschendorf

Employment Type:

• Full-time
• Permanent

Qualification Level:

• Activities with different qualification levels B - various qualifications

Desired Skills & Knowledge:

• Networking
• Website
• CRM System
• News
• REST
• Account Management
• Direct Marketing
• Analysis
• Upselling
• Demonstration
• Salesforce
• Organization
• Management
• Policy
• B2B
• Engagement

Job Description:

William Reed is a global media group delivering exceptional content through events, digital, data & insight. We provide inspiration, insight, and connections to power our customers' success across various industries including agribusiness, ingredients, and food processing. We have offices globally and offer a hybrid working model in line with our Agile Working Policy. We provide a supportive work environment and are committed to maintaining a healthy work/life balance. We welcome and encourage applications from talented individuals of all backgrounds.

Your Responsibilities:

We are seeking a Corporate Subscriptions Account Manager to work with our NutraIngredients brand, a leading online news source for the global nutrition industry for over 20 years. You will drive online corporate subscription sales, manage accounts, and cross-sell William Reed's paid-for content.

Sales & Account Management:

• Provide top-class, end-to-end Account Management services.
• Sell website multi-subscriptions to NutraIngredients.
• Renew and upsell existing customers.
• Cross-sell other subscription brands within the business.
• Maintain excellent customer service and satisfaction.
• Achieve sales targets and manage accounts through telesales.
• Prospect for new business.
• Act as the first point of contact for corporate accounts and develop relationships.
• Collaborate with the marketing team to target leads effectively.
• Attend face-to-face events for sales development.
• Visit potential and existing customers regularly.
• Demonstrate digital products to prospects.
• Ensure high engagement levels for corporate account customers.
• Maintain an active trial and upgrade process.
• Work closely with advertising sales teams for cross-promotion.
• Develop relationships with the editorial team for leads and market knowledge.
• Meet required sales standards and KPIs.

Marketing & Campaign Management:

• Collaborate with the marketing team to develop lead generation techniques.
• Maintain relevant sales literature.
• Support corporate direct marketing campaigns.
• Gather competitor information to inform strategy.
• Produce sales presentations and demonstration strategies.

Strategy:

• Assist in producing a comprehensive corporate sales strategy for the portfolio.
• Help target markets, corporations, and individuals.
• Monitor market conditions and changes to maximize opportunities.
• Provide input into marketing automation and procedure processes.

Reporting:

• Regularly report on sales activity against targets and KPIs.
• Use the company's CRM system (Salesforce) to maintain accurate records and foster opportunities.

Order Processing:

• Meet KPIs for customer order processing.
• Sustain timely and accurate invoicing and fulfillment processes.
• Use the customer management system to maintain customer information.
• Work closely with the credit team to minimize customer debt.

Your Profile:

• Previous experience in B2B subscription sales / account management, or sales / account management for high-value, multi-subscriptions and renewals in other sectors.
• Ability and willingness to prospect and cold call.
• Self-motivation and drive; a target-driven individual.
• Strong communication, relationship-building, and networking skills.
• Experience managing a blue-chip client portfolio.
• Experience in the digital sales process.
• Enthusiasm and a collaborative, team-oriented approach.
• Ability and willingness to travel for client visits and events nationally.

What We Offer:

• 25 days annual leave plus bank holidays (increasing with service, up to 30 days).
• A "MeDay" for cultural celebrations or birthdays.
• A volunteer day for charity support.
• Hybrid working opportunities.
• Contributory Pension.
• Life Assurance Scheme.
• Group Income Protection.
• Enhanced family-friendly leave entitlements.
• Wellbeing benefits: health care cash plan, Employee Assistance Programme, Virtual GP service, and access to health & wellbeing resources.
• Cycle to Work Scheme.
• Electric Car Scheme.

Profile Details:

Professional Requirements:

• Account Management, Advertising Sales, Target Market Selection, Order Processing, Business Development, Business to Business, Cold Calling, Cross Selling, Retail, Email Marketing, Nutrition and Dietetics, Profit-Oriented Sales Targets, Campaigns, Customer Relationship Management (CRM), Customer Service, Agriculture, Lead Generation, Marketing, Marketing Automation, Marketing Materials, Food Processing, Portfolio Optimization, Salesforce.Com, Telemarketing, Sales Presentation, Sales, Web Conferencing

Personal Skills:

• Self-Motivation, Communication, Solution Orientation, Passion, Social Competence, Teamwork, Networking

Application:

Apply Now

Industry:

• Other / Unknown

Employer:

• William Reed

Address:

• William Reed
• 07980 Berga-Wünschendorf

Benefits:

• Wellness Program

Remote Model:

• Field

Country Code:

• de