Senior Success Manager - Flagship Accounts (all genders) - Tradebyte Software GmbH

About Tradebyte

Tradebyte works with major e-commerce players, including fashion brands and online retailers. We aim to create a workplace where everyone feels valued, supported, and empowered.

Our Flagship Accounts Unit helps Europe's leading fashion and sports brands scale their Digital Partner Programs. You'll join a high-performance, cross-functional team that values an open work structure and collaboration.

We offer flexible work schedules, professional development, and a commitment to work-life balance. We embrace diversity and ensure every voice is heard. Join Tradebyte, an independent company within the Zalando Group!

The Role & The Team

Join our Flagship Accounts Team to manage a global leading sports brand. In this high-visibility role, your ability to provide structure and leadership during critical moments will be key to Tradebyte's Enterprise Growth.

What We'd Love You To Do (And Love Doing)

Strategic Business Owner

Act as the primary architect for high-profile international sports brands, steering their growth and development within the marketplace ecosystem.

Commercial Leader

Define and drive the commercial roadmap, ensuring strategic business milestones are supported by the necessary technical infrastructure and platform integrations.

Drive the Feature & Optimization Roadmap

Analyze complex technical setups to identify bottlenecks and drive feature improvements with teammates, directly impacting operational efficiency and GMV.

Market Intelligence

Analyze accounts, proactively recognize market trends, identify potentials, and develop solutions for customers.

Master the Data

Design sophisticated KPI dashboards and lead Quarterly Business Reviews (QBRs) to translate complex data into actionable executive-level strategies.

Navigate High-Stakes Complexity

Act as the "calm center" during high-pressure escalations, providing structured solutions and maintaining stakeholder confidence.

Bridge the Gap

Function as a "translator" between commercial goals and technical execution, collaborating with product and engineering counterparts to prioritize client needs.

We'd Love to Meet You If

Seasoned Expert

You have 4+ years of experience in Key Account Management, E-commerce, or Marketplace management, preferably in the sports or lifestyle sector.

Resilient and Structured

You have a proven track record of staying composed and organized in high-pressure environments requiring rapid problem-solving.

Growth Catalyst

You have an entrepreneurial mindset and a "hunter" instinct for identifying untapped potential within existing enterprise accounts.

Tech-Savvy

You understand technical subjects like APIs, data feeds, and platform logic, and enjoy optimizing setups.

Elite Communicator

You can confidently address C-level executives and brainstorm with product managers, tailoring your message to your audience.

Cross-Functional Leader

You thrive in agile, collaborative setups and know how to influence internal stakeholders to achieve client goals.

Language Skills

You are fluent in English (written and spoken). German is a strong asset but not required.

Employee Benefits You'll Love

• Play a decisive role in shaping an agile, fast-growing, international company with an open-minded working environment.
• Competitive salary package, employee share shop, 40% Zalando shopping discount (30% Zalando Lounge).
• Various learning and development opportunities for professional growth.
• Flexible working hours and home office options.
• 27 vacation days per year (increasing to 30), volunteering time off, and sabbatical options after 2 years.
• Commute support with zero emissions: company bike rental or EV charging.
• Access to German or English classes.
• Visa support for international employees relocating to Germany.
• Health offers, free beverages, and fruits.

Work Locations

• Bahnhofsplatz 8, 91522 Ansbach, Mittelfranken

Disclaimer: Candidates may work remotely from anywhere within Germany or the United Kingdom.