About zetcom group AG\n\nzetcom group AG is a leading software company for cultural institutions (museums and collections). Over 2,500 clients in over 35 countries use our configurable and customizable software solutions to access, manage, and communicate cultural heritage. They are supported by our headquarters in Switzerland and our branches in Germany, France, Spain, the USA, Australia, Finland, Norway, and our global partners. Since 2020, zetcom group AG has been part of the Culture Software Group, which offers fully integrated and consistently digital visitor experiences in the cultural sector with its employees.\n\n## Your Role\n\nTo strengthen our Project Office Team (PMO), which coordinates all product implementations in the cultural sector and manages our cross-location project portfolio, we are looking for a Project Office Coordinator (m/f/d, permanent, 80-100%) at our Berlin or Bern location starting February 1, 2026.\n\nIn this role, you will be an important link between sales and product delivery, centrally involved in preparing our projects. In the PMO team, you will prepare resource planning and keep our planning data up-to-date. You will enable our project managers to have a smooth project start through administrative preparatory work:\n\n### Your Responsibilities\n\n* Accepting and checking all incoming customer project orders and maintaining the order book\n* Managing customer dialogue during order preparation\n* Tracking tasks between us and our clients during project initialization\n* Maintaining project data for resource planning and project scheduling\n* Preparing regular planning meetings and conducting coordination discussions with clients (order clarification)\n* Creating project summaries for project managers (handovers)\n* Performing basic setup procedures for projects (e.g., setting up Jira and Confluence, permissions, file sharing, commissioning new application instances)\n* Monitoring the process of data provision by our clients and subsequent data analysis\n* Supporting ongoing projects as a project assistant if needed\n* Improving project templates and documentation, and simplifying PMO processes\n* Administering user management in the Atlassian Suite\n* Supporting new team members during onboarding by demonstrating tools, documentation, and procedures\n\n## Your Qualifications\n\nThis role is broad and can be taken on by beginners in project business as well as project professionals. Central to this role are the will and the ability to drive the success of project teams through commitment and support. You have:\n\n* Enjoyment of organizing, preparing, coordinating, and aligning\n* Commercial and customer-centric thinking\n* High degree of self-motivation, self-organization, time management, and flexibility in task prioritization, especially in the virtual team environment\n* Very good communication skills in German and English, and the ability to interact with diverse teams\n* Diligence and efficiency in task execution, especially with routine tasks\n* Higher commercial education or completed degree (Business, Management, or comparable)\n* At least five years of professional experience, ideally in service companies and/or the software industry\n* Basic knowledge of project management aspects (such as planning, tasks, risk, budgets, resources, changes) and project concepts is desirable\n* Professional experience as a Project Manager, Project Specialist, or Project Assistant is an advantage (but not required)\n* User knowledge of the Atlassian Suite is desirable (or comparable task management)\n\n## Benefits\n\n* Very varied work in an international, diverse, collegial, and highly motivated team with a German and English-speaking daily routine\n* The opportunity to contribute your own ideas in the PMO, take on responsibility, build customer relationships, and grow in project business\n* Participation in the development of a dynamic global market and expansion of our leading position\n* Worldwide customer base with unique cultural heritage collections\n* The unique opportunity to work at the exciting interface between high-tech and culture with insight into technical project management\n* Workplace in an innovative company in the heart of Berlin or Bern, with flexible working hours and hybrid work models, including workation and home office equipment\n\nAs an international company with strong and long-standing roots in the cultural sector, we value, support, and celebrate human diversity, cultural differences, personal views, and people of all backgrounds. We expect the same commitment from our employees and partners.\n\nAre you ready to support the team, make a difference, and create good and new things? We look forward to your application!\n\nFeel free to contact us if you have any questions about the company or the position.\n\nYour application will be processed by us starting January 5, 2026.\n\nRemote Model: Hybrid",mesadescription:
